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Old May 9, 2022 | 03:16 PM
  #1271  
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Originally Posted by addabob
Do you have a schedule setup in Sync? I wonder if I should turn off the schedule so it can download during the day too…. Or just specify the whole day as my schedule…. I think it is a push out from Ford as I don’t see nightly activity at 1am when it would be checking in…. Ford must initiate the push when there is an update…
I'm 99.9% this is the how the "scheduling" for Sync4 updates (via your Sync4 screen) works:

- There are certain updates that the truck can apply even if you are operating the vehicle. The schedule does NOT apply to these. If the update is happening when you get in the truck, you can drive without affecting the update.
- There are other updates that can NOT be applied while the vehicle is being operated and, once they start getting applied, you can't drive your vehicle. THESE are the updates for which the schedule can affect.

The purpose of setting up the schedule of day(s) and times is so that your truck knows when you do NOT expect to be driving it so that it can start the update process for the (latter) updates WITHOUT you having to manually kick them off. Again, this is for updates that require the vehicle to NOT be driven during the update process.

If you do NOT set a schedule, then the vehicle will simply download the update and wait for you to MANUALLY tell it to apply the update.

Last edited by roadPilot; May 9, 2022 at 03:22 PM.
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Old May 9, 2022 | 03:23 PM
  #1272  
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Originally Posted by roadPilot
I'm 99.9% this is the how the "scheduling" for Sync4 updates (via your Sync4 screen) works:

- There are certain updates that the truck can apply even if you are operating the vehicle. The schedule does NOT apply to these. If the update is happening when you get in the truck, you can drive without affecting the update.
- There are other updates that can NOT be applied while the vehicle is being operated and, once they start getting applied, you can't drive your vehicle. THESE are the updates for which the schedule can affect.

The purpose of setting up the schedule of day(s) and times is so that your truck knows when you do NOT expect to be driving it so that it can start the update process for the (latter) updates WITHOUT you having to manually kick them off. Again, this is for updates that require the vehicle to NOT be driven during the update process.

If you do NOT set a schedule, then the vehicle will simply download the update and wait for you to MANUALLY tell it to apply the update.
That's exactly how it works.


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Old May 9, 2022 | 03:34 PM
  #1273  
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Originally Posted by 5.0 Growl
That's exactly how it works.
Guess I can change it from 99.9% to 100.0%?

I wonder if any of the non-critical updates (that can be applied while you drive) would cause the module(s) to reboot while driving? There is another thread that I just commented on about this, but I was only surmising a guess.
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Old May 9, 2022 | 03:50 PM
  #1274  
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Originally Posted by roadPilot
Guess I can change it from 99.9% to 100.0%?

I wonder if any of the non-critical updates (that can be applied while you drive) would cause the module(s) to reboot while driving? There is another thread that I just commented on about this, but I was only surmising a guess.
I've had a couple of updates happen while driving, I would not have known if it wasn't for the little check-mark in the upper right hand corner of the display. I'm wondering if it doesn't fully update until you do a restart.
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Old May 9, 2022 | 06:03 PM
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@Livnitup would you please look up my VIN (1FTFW1ED7MFC95188) for any updates or OTA status? Thank you in advance for your help.
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Old May 9, 2022 | 07:14 PM
  #1276  
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Originally Posted by suryc
@Livnitup would you please look up my VIN (1FTFW1ED7MFC95188) for any updates or OTA status? Thank you in advance for your help.
No OTA History available for your VIN and the only software update available is TRM
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Old May 10, 2022 | 08:55 AM
  #1277  
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Originally Posted by Livnitup
No OTA History available for your VIN and the only software update available is TRM
thank you for your help!
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Old May 10, 2022 | 12:11 PM
  #1278  
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I had my truck in about a month ago. They kept it a week and supposedly ordered a module. This module is supposed to come pre programed and I am told they can't get the part. I now have a recall in ford pass that is supposed to recover the module in the truck. Can you check my vin and see if they did anything to it?
1FTFW1ED9MFA77771
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Old May 10, 2022 | 12:25 PM
  #1279  
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Originally Posted by chance1992
I had my truck in about a month ago. They kept it a week and supposedly ordered a module. This module is supposed to come pre programed and I am told they can't get the part. I now have a recall in ford pass that is supposed to recover the module in the truck. Can you check my vin and see if they did anything to it?
1FTFW1ED9MFA77771
On 4/11 they updated the TRM and made several attempts at updating the APIM (Sync) but it kept failing. You have the following Outstanding Field Service Actions and available software updates:



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Old May 10, 2022 | 02:30 PM
  #1280  
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This may be off on a bit of a tangent, but does anyone have any recommendations for those of us with Job1 trucks and dealers that are apparently unable to manually apply any updates? Mine is going in yet again next week and I've demanded that any and all updates that are applicable to my truck be manually installed. I told the service manager I do not want the truck back unless/until all updates have been applied... He didn't offer any resistance, but that could just be because I had just called him out on lying to me regarding their previous attempts.

At best, my "demand" may at least deter them from making a half-hearted attempt and then bouncing it back to me when they hit a roadblock. That being said, if there really IS a legitimate issue that prevents them from being able to apply the updates, I really have no idea what to do next (and I'm sorry - "just keep waiting" is no longer an option; I've had this truck for 15+ months and I refuse to continue to be patient and understanding with a quantifiably defective product that they've been unable to fix after 6 repair attempts). Ford's customer support won't even engage in any conversation about it, since they have the built-in excuses of "have your dealer look at it" and/or "an update to fix that will be available soon".

As consumers, there HAS to be a way to take the "keep waiting" variable out of the equation. As long as that remains, I don't see any possibility of breaking the cycle of FoMoCo and the dealerships simply pointing fingers at each other while neither takes any responsibility for delivering a vehicle that simply does not function as advertised. I'm pushing 20k miles on my truck and still waiting for it to function as the salesman promised it would right before cashing my check!
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