Software Updates
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Joined: Feb 2021
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From: Connecticut, US
Senior Member
Joined: Sep 2021
Posts: 656
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From: N. Texas
Hard to say, but maybe your update slot was in the OTA update queue for so long that it reached the maximum number of retries and eventually expired it and removed it from the list. That is just a guess, but seems plausible. Good luck with getting it going. Do you have a good, stable internet connection? I found I was having issues (the " i " in the WiFi strength icon) and it finally hooked up and started the 1.7.1 update after leaving the truck on for ~30 minutes (that was the full download time for ~3GB on my internet connection).
Senior Member
Joined: Sep 2021
Posts: 656
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From: N. Texas
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Joined: Dec 2017
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Hard to say, but maybe your update slot was in the OTA update queue for so long that it reached the maximum number of retries and eventually expired it and removed it from the list. That is just a guess, but seems plausible. Good luck with getting it going. Do you have a good, stable internet connection? I found I was having issues (the " i " in the WiFi strength icon) and it finally hooked up and started the 1.7.1 update after leaving the truck on for ~30 minutes (that was the full download time for ~3GB on my internet connection).
Senior Member
Joined: Sep 2021
Posts: 656
Likes: 268
From: N. Texas
‘’I contacted the service advisor at the dealer I bought the truck from. He suggested trying a master reset to see if the SSR would resolve itself, but sadly it did not. I am wondering if the differing order of OTAs being applied to our vehicles might be unknowingly down grading certain modules and causing some of these issues. I may take it in to see if they might reflash 2.1.0 and see if they changes anything. Too bad they are a few weeks behind…
Member
Joined: Mar 2021
Posts: 63
Likes: 31
[QUOTE=dial912;7089188]
Second call today to the software dept at ford. I cleared the DTC for the trailer module thing, but still no ability to update. The website and the app both say that the update is waiting for me to hit the button in the truct to update, but the truck still won't let me turn on auto update and when I try to do the check for new updates it tells me I am all up to date. A trip to the dealer is coming, but not until 2 weeks.
Well I made the call today and they said wait 2 weeks and call again if nothing happens. I went to make sure the auto update was on and low and behold I now cannot turn it on or schedule anything. Sigh
I have the common towing module dtc that is hidden in the background. Could that be an issue too? There is no check lights or other codes.
I have the common towing module dtc that is hidden in the background. Could that be an issue too? There is no check lights or other codes.
Senior Member
Joined: Jun 2021
Posts: 223
Likes: 543
So sometime in September the truck updated and my Wireless Apple Carplay stopped working, but it would work if the phone was plugged in. The truck just updated to 2.1.1 a couple days ago and now my Apple Carplay does not work at all, wirelessly or plugged in. Anyone else run into this issue?
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Joined: Mar 2021
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Joined: Mar 2021
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From: New England