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Old May 17, 2023 | 10:04 PM
  #5211  
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Originally Posted by rugedraw
Yea, you're pretty far behind on updates. That's for sure.
I was surprised with an update today. My truck got 3.5.2. I had given up hope of getting updates pushed. There is hope after all. 😁
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Old May 18, 2023 | 08:59 AM
  #5212  
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I just got off the phone with my Ford dealership and they told me that Ford will not complimentary update the truck UNLESS there is some sort of problem. Problems are covered under warranty. So I listed my issues with connecting my Apple Carplay, an instance of black screen, and it being very glitchy. The service writer said that's what he needed to hear and that he would submit my VIN to Ford and he'll get back to me on what they can do. Fingers crossed they take care of it. I will report back to this thread with results.
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Old May 18, 2023 | 09:09 AM
  #5213  
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No Camera while driving
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Old May 18, 2023 | 09:10 AM
  #5214  
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Originally Posted by Nifty2150
I just got off the phone with my Ford dealership and they told me that Ford will not complimentary update the truck UNLESS there is some sort of problem. Problems are covered under warranty. So I listed my issues with connecting my Apple Carplay, an instance of black screen, and it being very glitchy. The service writer said that's what he needed to hear and that he would submit my VIN to Ford and he'll get back to me on what they can do. Fingers crossed they take care of it. I will report back to this thread with results.
Yea, so they'll perform one update. You will still be very far behind. Either way, any update they apply will help the cause.
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Old May 18, 2023 | 09:27 AM
  #5215  
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Originally Posted by Nifty2150
I just got off the phone with my Ford dealership and they told me that Ford will not complimentary update the truck UNLESS there is some sort of problem. Problems are covered under warranty. So I listed my issues with connecting my Apple Carplay, an instance of black screen, and it being very glitchy. The service writer said that's what he needed to hear and that he would submit my VIN to Ford and he'll get back to me on what they can do. Fingers crossed they take care of it. I will report back to this thread with results.
I wish more people would read this and understand that's how you get some stuff done. Demanding them to update your truck when it's working will not get you updates. If you have legit issues with the way that Sync is working then you should get some warranty work done. Great job. Stinks but it's the way that warranty will work for this!!
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Old May 18, 2023 | 09:38 AM
  #5216  
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Originally Posted by craftedraven
I was surprised with an update today. My truck got 3.5.2. I had given up hope of getting updates pushed. There is hope after all. 😁
You'll likely get more coming in while you are driving around over the next few weeks. Once I got to 3.5.2, the rest arrived very quickly.
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Old May 18, 2023 | 11:25 AM
  #5217  
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Originally Posted by rugedraw
Yup, your truck seems to have skipped right over several updates. Yours is not a bluecruise truck, which is good. Can you turn on your cameras while driving? Lmk next time you drive your truck.
We can now use our cameras while driving? Which cameras? I've only been able to turn on the bed camera (the only camera with poor resolution) but I have not tried since the last few updates were applied to my truck.
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Old May 18, 2023 | 01:56 PM
  #5218  
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Originally Posted by Mcoletti
No Camera while driving

Chances are, you will not see the older updates that you were missing unless you install them manually. IF you can install them manually as some of these updates are sequential and I am not sure if you can install the older updates now in a straight forward manner. This is is going to be a problem. If your truck was a Bluecruise truck and this happened, then no Bluecruise for you. You are missing the following:

2.8.3 Mar-22
Minor adjustments APIM
Some camera views are now available while the vehicle is in motion

Added Picture-in-Picture capability to the Trailer Reverse Guidance feature

2.8.2 Mar-22
Enabled BlueCruise hands free driving feature GWM
Minor updates “here and there”

Sixth update of several to enable BlueCruise

2.8.1 Mar-22
Enabled driver attention monitoring camera while cruise control and lane centering are enabled, with distraction messaging to driver "Watch the road" IPMA, ADAS, DSMC, CMR, CCM, PSCM Yes (145) Removed the nonfunctioning frunk button

Minor fine-tuning to keep everything up to date

Fifth update of several to enable BlueCruise

Pro Trailer Backup Assist refinements (you can now choose either the checkered target sticker or the yaw rate sensor to detect trailer angle)

2.7.4 Mar-22
Small adjustments so your vehicle can prepare for future updates IPC Yes (30) Third update of several to enable BlueCruise


Originally Posted by GTA150
We can now use our cameras while driving? Which cameras? I've only been able to turn on the bed camera (the only camera with poor resolution) but I have not tried since the last few updates were applied to my truck.
Yes, that's what I was referring to. He never got the update that allowed that. He can't do the checkered sticker thing on the trailer for the back-up assist, either. This is a HUGE screw up by @Ford Motor Co. . They are pushing these 3.x.x updates to a bunch of trucks that still don't have all the 2.x.x updates. Once that happens, there is nothing I can do to help and neither can the dealer. These updates would have to be side-loaded by Ford engineers and that is not going to happen. It is almost as if they are doing it on purpose and giving up on the 2021 trucks that are still on older software. If that's the case, it's a tremendous slap in the face to their customers.
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Old May 18, 2023 | 02:38 PM
  #5219  
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Can I have a VIN check when available please? I have gotten a few updates recently, but I still don't have the option for the rear view camera at speed.
1FTEW1EP0MKD20316

Thanks in advance.
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Old May 18, 2023 | 03:01 PM
  #5220  
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Originally Posted by netsecpro
Can I have a VIN check when available please? I have gotten a few updates recently, but I still don't have the option for the rear view camera at speed.
1FTEW1EP0MKD20316

Thanks in advance.
You got 3.52, 3.5.3, 3.5.4 and 4.21 all between May 9th and May 17th. As long as you got all the older updates, your truck is on track.
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