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Old Oct 24, 2022 | 08:54 PM
  #3251  
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can anyone check mine again. got 3.5.2 a while ago, want to make sure nothing is stuck... 1FTFW1ED2MFC01170
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Old Oct 25, 2022 | 08:45 AM
  #3252  
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Good morning,

@rugedraw Would you please check my VIN for the current OTA update level and to see if I have anything in the queue? VIN: 1FTFW1E58MFB78762

Thank you!
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Old Oct 25, 2022 | 08:45 AM
  #3253  
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Originally Posted by ocwill1
can anyone check mine again. got 3.5.2 a while ago, want to make sure nothing is stuck... 1FTFW1ED2MFC01170
There are very few scenarios where we can tell if a truck is stuck. If you're getting updates, then you're getting updates. I got 3.5.2 in September and am still waiting on the other two. You have no other updates in your queue at this time, but as long as you got 2.8.1 and those updates a while back, you should be good to go. I can only see the past 60 days of history.
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Old Oct 25, 2022 | 08:49 AM
  #3254  
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Originally Posted by bgauweiler
Good morning,

@rugedraw Would you please check my VIN for the current OTA update level and to see if I have anything in the queue? VIN: 1FTFW1E58MFB78762

Thank you!
No OTA history in the past 60 days and nothing in queue. I can't see what sync version your truck has for some reason. When was the last time you got an OTA? What version of Sync does your truck say it is on when you check it on the screen?
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Old Oct 25, 2022 | 09:17 AM
  #3255  
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Default No updates since June

Can someone check mine please. Haven’t had normal updates since June.

1FTFW1E83MKE53813
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Old Oct 25, 2022 | 09:23 AM
  #3256  
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Originally Posted by Bk199
Can someone check mine please. Haven’t had normal updates since June.

1FTFW1E83MKE53813
You received the two small patches you get before 3.5.2 on 9/9 and 9/12. You have a job 2 truck, so your truck shipped with most of the updates that have plagued people on this thread. I don't think you have anything to worry about; you should be getting 3.52 soon. You won't notice any change until you get 3.5.3 that allows for full screen AA/CarPlay.
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Old Oct 25, 2022 | 09:26 AM
  #3257  
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Originally Posted by rugedraw
You received the two small patches you get before 3.5.2 on 9/9 and 9/12. You have a job 2 truck, so your truck shipped with most of the updates that have plagued people on this thread. I don't think you have anything to worry about; you should be getting 3.52 soon. You won't notice any change until you get 3.5.3 that allows for full screen AA/CarPlay.
Thank you for checking!
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Old Oct 25, 2022 | 09:27 AM
  #3258  
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Originally Posted by rugedraw
No OTA history in the past 60 days and nothing in the queue. I can't see what sync version your truck has for some reason. When was the last time you got an OTA? What version of Sync does your truck say it is on when you check it on the screen?
I purchased this vehicle used about six weeks ago. When I first checked the OTA status, my automatic update "toggle" was grayed out. @Infotainment sent me an update to install via USB, which worked successfully to clear the grayed-out update "toggle", but I have not received any OTA updates since then.

Current Sync version:


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Old Oct 25, 2022 | 09:30 AM
  #3259  
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Originally Posted by bgauweiler
I purchased this vehicle used about six weeks ago. When I first checked the OTA status, my automatic update "toggle" was grayed out. @Infotainment sent me an update to install via USB, which worked successfully to clear the grayed-out update "toggle", but I have not received any OTA updates since then.

Current Sync version:

Ok, then you're good to go. I was asking those question to see if you were in a situation where Jesse would be able to help you out. If you just got unstuck, just be patient. You will get OTA's soon enough. Chances are, you are way behind and need an OTA push of software that most trucks have already. Unfortunately, there is nothing you can do to trigger these updates being sent to you.
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Old Oct 25, 2022 | 09:46 AM
  #3260  
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Originally Posted by rugedraw
Ok, then you're good to go. I was asking those questions to see if you were in a situation where Jesse would be able to help you out. If you just got unstuck, just be patient. You will get OTA's soon enough. Chances are, you are way behind and need an OTA push of software that most trucks have already. Unfortunately, there is nothing you can do to trigger these updates being sent to you.
I appreciate you looking at it, thank you!
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