Software Updates
Senior Member
Joined: May 2016
Posts: 156
Likes: 50
From: High Point, NC
I have been reading about updates for a very long time and have been trying for a while to figure out if I'm current on updates. No luck so far. I had the stuck 1.7.1 update issue and had 22B08 performed on 5/25. I have been waiting for an update ever since, especially with my router saying the truck downloaded a 5MB file a week after 22B08. However, the SYNC 4 Software version is 20312_PRODUCT and Revision 243, which I think it's been for a long time, but I'm not sure. I tried looking at the Update Details in the System Update menu but it just tells me I'm up to date. I thought it was supposed to tell you the last update version, but I could be wrong. I called the Ford OTA department and they say I'm current too, but I'm not sure that is accurate.
I know I'm a newbie but it somebody could tell me if my poor truck is up to date or being neglected by the Ford mothership, I would very much appreciate it. VIN 1FTFW1E81MKE11947
I know I'm a newbie but it somebody could tell me if my poor truck is up to date or being neglected by the Ford mothership, I would very much appreciate it. VIN 1FTFW1E81MKE11947
Senior Member
Joined: Sep 2010
Posts: 3,534
Likes: 2,586
From: Livonia, MI
That said, the APIM/TCU fix was done in late May. So you should expect to start seeing OTA updates in the near future. It doesn't happen immediately, so I would say things are at least in a good place.
Member
Joined: Feb 2014
Posts: 60
Likes: 15
From: North Dakota
Ok just got an email from my dealer. He said they finally got the update to take and is showing the version now for sync but didn't say what version it was. I hesitate to get too excited as I have had this happen to me briefly in the past where the version number showed and the automatic updates toggle wasn't grayed out, only to have it revert back hours later. Can someone please do another quick check of my VIN to see if anything actually got completed today 1FTFW1E89MFB00484 Thanks.
Senior Member
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
3 open FSA's:
Senior Member
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
Ok just got an email from my dealer. He said they finally got the update to take and is showing the version now for sync but didn't say what version it was. I hesitate to get too excited as I have had this happen to me briefly in the past where the version number showed and the automatic updates toggle wasn't grayed out, only to have it revert back hours later. Can someone please do another quick check of my VIN to see if anything actually got completed today 1FTFW1E89MFB00484 Thanks.
Junior Member
Joined: Oct 2012
Posts: 14
Likes: 5
I just picked up my truck from service department. Suppose to be up to date. I can't see anything different. Will someone please check my vin. 1FTFW1ED9MFA77771 I don't want to purchase another 2 days subscription from ford until i'm ready to finish the updates.
Senior Member
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
I just picked up my truck from service department. Suppose to be up to date. I can't see anything different. Will someone please check my vin. 1FTFW1ED9MFA77771 I don't want to purchase another 2 days subscription from ford until i'm ready to finish the updates.
Member
Joined: Feb 2014
Posts: 60
Likes: 15
From: North Dakota
So they didn't have a successful update like I was told then? Also I was emphatic that they have a battery charger on while attempting the updates and was assured they would. The app has been showing 14volts. I can't imagine what would cause a battery issue. I just can't seem to catch a break here at all. I feel like most people on this thread are now having progress on this but yet mine refuses to cooperate. Is there anything I can ask my dealer to try at this point?
Senior Member
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
So they didn't have a successful update like I was told then? Also I was emphatic that they have a battery charger on while attempting the updates and was assured they would. The app has been showing 14volts. I can't imagine what would cause a battery issue. I just can't seem to catch a break here at all. I feel like most people on this thread are now having progress on this but yet mine refuses to cooperate. Is there anything I can ask my dealer to try at this point?
