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Old Apr 15, 2022 | 09:54 AM
  #871  
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I am going get the truck today. Still not working but I need it for the weekend and have to drive to the airport Monday. Was hard going 1.5 weeks without my vehicle. Too bad it still seems to be having issues, unless the 22P08 update fixes things.... They are going to try and apply that before I pick it up.
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Old Apr 15, 2022 | 10:56 AM
  #872  
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Fordpass notified me that I received an OTA update, but says "We're unable to retrieve update details right now." I checked in the truck and it just gave a generic message. It's good I received an update, too bad I have no idea what it is.

Has anyone else had a mystery update like this lately?
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Old Apr 15, 2022 | 11:15 AM
  #873  
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Originally Posted by addabob
I am going get the truck today. Still not working but I need it for the weekend and have to drive to the airport Monday. Was hard going 1.5 weeks without my vehicle. Too bad it still seems to be having issues, unless the 22P08 update fixes things.... They are going to try and apply that before I pick it up.
Addabob I'm having the same experience, my truck has been at the dealer all week and as of yesterday afternoon they are waiting on Ford engineering for help. What is that 22P08 update that you mentioned?
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Old Apr 15, 2022 | 11:23 AM
  #874  
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Originally Posted by coolrod
Addabob I'm having the same experience, my truck has been at the dealer all week and as of yesterday afternoon they are waiting on Ford engineering for help. What is that 22P08 update that you mentioned?
As I understand it, 22P08 had a new gateway update process that works better, but also more importantly updates the BC maps that are expired. Might be why BC is deactivating if it doesn’t see a valid BlueZone map. Time will tell.
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Old Apr 15, 2022 | 11:51 AM
  #875  
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Picking up my PB from the dealer later today. I'll let you know the results and if they fixed the lack of OTA along with the trailer brake recall. One thing I haven't done is disconnect the batteries (two in a PB) to do a system reset. Likely this afternoon if if get the time.
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Old Apr 15, 2022 | 01:09 PM
  #876  
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Thank you, sir. Would you mind running it again to see if any update has been done? The truck has been at the dealer for 2 weeks now for this update and 2 recalls. I am getting little to no communication from the service advisor. I get the same message " ill check in the back with the guys and call you back" only to never hear back...


1FTFW1E89MFA23728


Originally Posted by Livnitup

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Old Apr 15, 2022 | 01:22 PM
  #877  
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Originally Posted by smitty1258
Thank you, sir. Would you mind running it again to see if any update has been done? The truck has been at the dealer for 2 weeks now for this update and 2 recalls. I am getting little to no communication from the service advisor. I get the same message " ill check in the back with the guys and call you back" only to never hear back...


1FTFW1E89MFA23728

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Old Apr 15, 2022 | 01:45 PM
  #878  
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Originally Posted by addabob
@Livnitup Thanks once again! Hopefully they can figure out what isn't allowing BC to stay engaged. Maybe the 22P08 program update to the gateway module and map update will fix it.
I have my truck back now. It is a hodgepodge of stuff that works and stuff that doesn't. According to the data from @Livnitup it looks like all of the modules in the 21G01 program were updated, but BC will not activate. When I look at Sync, it is still showing 21281.244 which was loaded in OTA 2.3.0, so that was NOT updated for sure. I thought someone said that 2.5.2 is the minimum needed for BC to work, and if that is the case that probably explains why mine isn't working. Not sure why they didn't update it, but I guess if the 21G01 doesn't explicitly say to do something, they do not.

If anyone has insight to this, please let me know. I thought I had an OTA sheet that showed the history, but not sure it went out to 2.5.x but can't find it....
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Old Apr 15, 2022 | 01:48 PM
  #879  
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2.5.3 is the latest OTA. 2.5.2 is the last one needed for BlueCruise.
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Old Apr 15, 2022 | 01:50 PM
  #880  
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Originally Posted by Pioneer74
2.5.3 is the latest OTA. 2.5.2 is the last one needed for BlueCruise.
Do you happen to have the Sync Version # and rev 3 for those....? I reference 2.5.2 and 2.5.3 with the Ford guys and they look at me like I am speaking French...

I think 2.5.3 may be 22034 Rev 358, but not certain of that....
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