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Can you answer Pop-Display question? What and why the delay on all the truck?
Originally Posted by Pop-Display
According to Chad of Ford Customer Service, "I'm not at liberty to provide its precise location".
All he told me is that which he's been telling me:
"It's in transit"
Originally Posted by tgseaver
Just called Ford service and no luck with any additional info as what going on with my truck that was built on 11/24.I can't understand how amazon can track a $10.00 package and Ford can't tell me where my $55,000 truck is. Very frustrating!
Hi Fred Keller, Pop-Display, and tgseaver,
Specific information regarding longer-than-expected production times is proprietary information of the plant. As a result, this information is not provided or available to me when I check on and research your orders. I am able to see the location and method of delivery of your trucks, but I'm not at liberty to disclose this information. What I can do is give you a good faith estimate of its delivery date based on the information that I have.
As always, please feel free to check in for regular updates; I'm always pleased to release any available information I'm at liberty to disclose.
Originally Posted by Rupbre
I'm curious to Chad's reply that delivery depends on the options chosen. Why would that matter after it's been built? Anyone know?
Hi Rupbre,
I was referring to the options that may result in a longer-than-expected build. Please note, however, that all delivery dates are estimates based on the information available at the time. There are often unforeseen production and transportation circumstances that may affect delivery to your dealership.
Originally Posted by baylorfan05
My 2016 king ranch arrived yesterday. Ordered 11/2. Built 12/7. Delivered on 12/24. So glad I waited on the 2016. Thanks to everyone for their help.
Ordered 10/12 Built 11/2 Delivered 12/22 Picked Up 12/29. 502a 6.5SCrew FX4 Pwr Running Boards Tech Pack
Hi baylorfan05 and 777-300ER,
Those sure are two beautiful rigs! Thanks for sharing. Please consider spending some time on Ford Owner getting acquainted with the wealth of knowledge and tools available to help you get the most out of your new trucks: http://owner.ford.com/
Originally Posted by RVerz
Newbie here. I ordered a Magnetic XLT last week and haven't received any order number or VIN so I can track my purchase. When would it be reasonable to request this information? Thanks
Originally Posted by coupe 30
Hi Chad, my trucks VIN# is 1FTMF1EF5GFA49320 is there a way of finding out if it is actually on a train rolling or still sitting @ the factory?
Originally Posted by 2tc
Bamm, Just placed an order today 2016 Lariat, & 3.5L Ecoboost. Invoice price just went up $600- from last week apparently 1/4ly price increases kicked in this week, oh well to bad. But got the truck I wanted, but ouch that hurt a wee bit.
TC
Hi RVerz, coupe 30, and 2tc,
Congratulations on your orders! Please feel free to shoot me a PM with your VIN or order number and dealer code. I'll help you keep an eye on your orders.
Originally Posted by handyman24
Private message "FordService" and direct it at "Chad." Give him your last name, order # and dealer # (info should be on your order sheet from the dealer). If there is any info to be had, Chad will get it to you!
Good catch, handyman24!
Originally Posted by Khislop007
Kind of a bitter sweet day for me...it will also be 5 years since my father passed away. I know he would be proud as he was a diehard Ford guy. I still have his 1978 F250, he left it in his will for my son.
Please accept my condolences, Khislop007. I'm sure your new truck will pair nicely with your son's inheritance and memento. It won't be much longer now.
Chad
Last edited by FordService; Dec 30, 2015 at 10:48 PM.