Topic Sponsor
2021+ Ford F150 Discussion of the 14th generation F150.
Sponsored by:
Sponsored by: Real Truck

Software Updates

Thread Tools
 
Search this Thread
 
Old Jul 18, 2024 | 06:07 PM
  #7371  
5.0 Growl's Avatar
Senior Member
 
Joined: Feb 2022
Posts: 155
Likes: 135
From: So Cal
Default

Originally Posted by rugedraw
That's believed to be the update that fixes the volume issue for the people with the 8-speaker B&O system.
I had Jesse fix mine about a month ago, I'm wondering if it failed because it was already fixed.

Reply
Old Jul 18, 2024 | 06:45 PM
  #7372  
rugedraw's Avatar
Senior Member
Supporting Member

Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
Default

Originally Posted by 5.0 Growl
I had Jesse fix mine about a month ago, I'm wondering if it failed because it was already fixed.
What he would have done was roll it back to the previous version. If this update was designed to roll it back, then yes, it would fail because it would be trying to install software you already have. However, if the update was designed to give you new software that is not messed up, then it failed due to something else.
Reply
Old Jul 19, 2024 | 11:51 AM
  #7373  
rugedraw's Avatar
Senior Member
Supporting Member

Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
Default

Update on the release of BC 1.3 on the Mach E's:

It's an absolute and total **** show. Bricked cars left and right. Update going through, but the new features don't work. Updates failing to install. it is a hot mess. I would not expect BC 1.3 to make it's way here any time soon.
Reply
Old Jul 19, 2024 | 12:43 PM
  #7374  
imnuts's Avatar
Senior Member
 
Joined: Feb 2021
Posts: 708
Likes: 416
From: Dirty Jerz
Default

Originally Posted by rugedraw
Update on the release of BC 1.3 on the Mach E's:

It's an absolute and total **** show. Bricked cars left and right. Update going through, but the new features don't work. Updates failing to install. it is a hot mess. I would not expect BC 1.3 to make it's way here any time soon.
Just the IPMA updates are all I needed after trying out the lane change feature. Even before Forscan changes, it did better at tracking towards the middle of the lane and handled curves it would previously disengage on without a problem.
Reply
Old Jul 19, 2024 | 12:44 PM
  #7375  
Kyle Wren's Avatar
Senior Member
 
Joined: Mar 2021
Posts: 130
Likes: 67
From: Ohio
Default

Originally Posted by rugedraw
Update on the release of BC 1.3 on the Mach E's:

It's an absolute and total **** show. Bricked cars left and right. Update going through, but the new features don't work. Updates failing to install. it is a hot mess. I would not expect BC 1.3 to make it's way here any time soon.
That sucks! My BC subscription will run out in January, my guess is I'll still not have this update before then. I've already determined I won't pay the additional fees for BC 1.0 and I'm guessing a bunch of other folks feel the same way.
Reply
Old Jul 19, 2024 | 01:37 PM
  #7376  
missileboy's Avatar
Senior Member
 
Joined: Jun 2024
Posts: 371
Likes: 203
From: Nappytown, MD
Default

My truck's APIM "dropped" of the system about 1 month before I bought it (24 XL). They tried resetting/reloading software and just could not see the truck nor could I connect up via the app. The FORD tech and FORDpass rep were on the phone for an hour. When my dealer finally said they cannot fix it nor order a new module without a case number, so I had to call and get a trouble case opened so the dealer was allowed to order a new APIM module. I called and after 15 minutes, I was able to get them to open a case so my part could be ordered.. That was 4 weeks ago. I am not even sure I want them to fix it. Everything works well. I do not use ANY of the drivers assist crap, I don't care for that or if it's SW gets updated, so seems like I might just lay low with my "no comms truck" and see how this materializes over the next couple of months.

The tech printed out the tech bulletin: SSM52574 "Vehicle Equipped with SYNC4 - Intermittent symptoms after all avail software updates performed- Awareness of solution being developed. This came out to the techs on 6/17, the day I took my truck in to try and get it corrected.

If you read down in the bulletin is states "new APIM may not fix the issue and FORD is working on a fix expected to be released in Q4 of 2024 (~Oct).

Using a mainline version of software and then branching off of it for the individual models may seem cost effective BUT IT NEVER IS. You fix a problem here and break something over there. and of course we (buyers) end up being free beta testers-----

Last edited by missileboy; Jul 19, 2024 at 01:41 PM.
Reply
Old Jul 19, 2024 | 02:03 PM
  #7377  
mwl001's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 467
Likes: 232
From: Arizona
Default

Originally Posted by Kyle Wren
That sucks! My BC subscription will run out in January, my guess is I'll still not have this update before then. I've already determined I won't pay the additional fees for BC 1.0 and I'm guessing a bunch of other folks feel the same way.
100%, that's where I'm at. Of course I'd love the new BC features but not at the expense of an inoperable vehicle. BC 1.0 is fine until something just as stable is ready. HOWEVER Ford is not going to get a subscription fee out of me for something that has yet to evolve. "Happy" to wait.
Reply
Old Jul 19, 2024 | 02:11 PM
  #7378  
henfield's Avatar
Senior Member First F150
5 Year Member
Community Influencer
Liked
Loved
 
Joined: Apr 2020
Posts: 4,695
Likes: 1,975
From: Boston, Ma
Default

I'm way off the latest Sync and have a boatload of updates to come as well to the APIM, GWM and TCU. Just to satisfy my own sense of doing everything possible, I moved a wifi satellite to a window that looks out over where the truck is parked 40 yards away. Signal is better so if it wants to take an update, off wifi rather than cell it can. Truck is getting much more usage these days, except for last week when I was away.
Reply
Old Jul 19, 2024 | 02:35 PM
  #7379  
rugedraw's Avatar
Senior Member
Supporting Member

Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Sep 2021
Posts: 3,143
Likes: 1,454
From: Miami, FL
Default

Originally Posted by missileboy
My truck's APIM "dropped" of the system about 1 month before I bought it (24 XL). They tried resetting/reloading software and just could not see the truck nor could I connect up via the app. The FORD tech and FORDpass rep were on the phone for an hour. When my dealer finally said they cannot fix it nor order a new module without a case number, so I had to call and get a trouble case opened so the dealer was allowed to order a new APIM module. I called and after 15 minutes, I was able to get them to open a case so my part could be ordered.. That was 4 weeks ago. I am not even sure I want them to fix it. Everything works well. I do not use ANY of the drivers assist crap, I don't care for that or if it's SW gets updated, so seems like I might just lay low with my "no comms truck" and see how this materializes over the next couple of months.

The tech printed out the tech bulletin: SSM52574 "Vehicle Equipped with SYNC4 - Intermittent symptoms after all avail software updates performed- Awareness of solution being developed. This came out to the techs on 6/17, the day I took my truck in to try and get it corrected.

If you read down in the bulletin is states "new APIM may not fix the issue and FORD is working on a fix expected to be released in Q4 of 2024 (~Oct).

Using a mainline version of software and then branching off of it for the individual models may seem cost effective BUT IT NEVER IS. You fix a problem here and break something over there. and of course we (buyers) end up being free beta testers-----
Your issues sound a lot more complex than what the SSM was sent to dealers for. That SSM is for phone connectivity problems, random screen reboots, GPS issues, etc.

When you say the APIM "dropped off the system", what do you mean by that?

Reply
Old Jul 19, 2024 | 03:19 PM
  #7380  
missileboy's Avatar
Senior Member
 
Joined: Jun 2024
Posts: 371
Likes: 203
From: Nappytown, MD
Default

Originally Posted by rugedraw
Your issues sound a lot more complex than what the SSM was sent to dealers for. That SSM is for phone connectivity problems, random screen reboots, GPS issues, etc.

When you say the APIM "dropped off the system", what do you mean by that?
I also have the system GPS "stuck" in Michigan, so GPS not working either. Everything with Android Auto works like a champ, so that's why I am not particularly upset.

What I mean by "dropped off the system", when I couldn't connect the truck to FORD Pass(FP) app at the dealer, we called FORD Pass and firs they thought the truck was still in Transport mode. But the FP rep was digging around and she goes Oh, I see, the last time we saw the truck was May 13th (a month earlier), so they thought the modem needed to be reset. Did that, no change. Then reloaded all software module by module, no change. They finally deduced the APIM must be bad, but the reason that SSM was noted is, it states (I am sure you are aware) that no APIM should be replaced until after this solution they are working on is rolled out in Q4. I assume they believe that the APIM's are good and it is all software but FORD Pass said they should still be able to see/ping the truck and right now, they can't.

So APIM ordered and I wait, but like I said, no big whoop to me, Android auto works fine.
Reply



All times are GMT -4. The time now is 11:25 PM.