Software Updates
Junior Member
Joined: Nov 2023
Posts: 5
Likes: 0
AndyMac17…did the dealer or Ford cover the cost for the repair? If not, do you mind sharing what it cost?
The dealer just picked my truck up for basically the same reason. I bought the truck used and it just passed the 36,000 mile mark.🤦♂️
The dealer just picked my truck up for basically the same reason. I bought the truck used and it just passed the 36,000 mile mark.🤦♂️
Junior Member
Joined: Oct 2023
Posts: 15
Likes: 1
They did good by you. You have a GWM update sitting in your queue right now that should be 2.1.1. Go start your truck and let it run for 10 minutes or so and it will install.
Understand that Ford's OTA process does not work like the update process on your phone works. Just because you have pending updates doesn't mean you will get them right away. You have to wait for them to be sent to your truck. As far behind as you are, it will be a loooooong time before you are up to date. You won't see any of the 6.x.x updates until you get the 2.x.x, 3.x.x, 4.x.x and some non-numbered priority updates. The good news is that your dealer did get your truck un-stuck and you will slowly get caught up.
Understand that Ford's OTA process does not work like the update process on your phone works. Just because you have pending updates doesn't mean you will get them right away. You have to wait for them to be sent to your truck. As far behind as you are, it will be a loooooong time before you are up to date. You won't see any of the 6.x.x updates until you get the 2.x.x, 3.x.x, 4.x.x and some non-numbered priority updates. The good news is that your dealer did get your truck un-stuck and you will slowly get caught up.
Junior Member
Joined: Oct 2023
Posts: 15
Likes: 1
they can pull up the info and submit it through here:
TSB-22-2404 - Revised TSB for Stuck Updates.
The work is covered under warranty, extended warranty and this TSB.
Senior Member
Joined: Sep 2021
Posts: 3,145
Likes: 1,456
From: Miami, FL
Junior Member
Joined: Oct 2023
Posts: 15
Likes: 1
awesome! Let me know how it goes!
Oh awesome, I didn’t realize it would tell me. I’m guessing just turn it on fully and let it run? Parking brake engaged? thank you!
Senior Member
Joined: Sep 2021
Posts: 3,145
Likes: 1,456
From: Miami, FL
Parking brake is BS; not needed. It doesn't hurt to have it on, though. Once the OTA is sent and the files are downloaded, the trigger to get the update to install is to turn on the truck. The reason I recommend leaving it on is so that the alternator is running and it does not fail due to low battery voltage. It's GWM update which is short and sweet......it'll take a few minutes to install. When you turn on the truck, go to the screen where you check for updates and it will tell you.
Junior Member
Joined: Jul 2008
Posts: 28
Likes: 1
I ended up getting a new to me truck. Rugedraw, can you run my VIN and let me know how far behind my truck is in updates? I am slowly getting less afraid to buy a mongoose cable and update everything myself.
1FTFW1ED4MFB81522
Thanks!
1FTFW1ED4MFB81522
Thanks!
Senior Member
Joined: Sep 2021
Posts: 3,145
Likes: 1,456
From: Miami, FL