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Old Apr 4, 2023 | 01:32 PM
  #4671  
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I got 3.5.2 on February 20th. Nothing since.
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Old Apr 4, 2023 | 04:23 PM
  #4672  
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Originally Posted by mustanglvr66
Mine hasn't downloaded anything since October 2022 and yes mine is a 2021.
Right there with you, 2.7.3 late Oct. then one of the lettered updates to get additional updates on 31 Oct and nothing since. Job#1 2021 here.

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Old Apr 4, 2023 | 10:07 PM
  #4673  
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I got Powerup 4.2.2.1 OTA on my 23 on 3/28, brought my sync software from 22230 to 23014 , no notable changes that I can see though.
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Old Apr 4, 2023 | 10:27 PM
  #4674  
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Default Stuck at 2.8.1

Hi - can you check my VIN?

1FTFW1ED4MFA84871

2021 PowerBoost

it failed on 2.8.1 because of a low 12v battery issue - dealer replaced the main 12v battery , but not the auxiliary one under the back seat. That fixed the “12V battery in state of low charge” error and system deep sleeping, but truck seems to have given up trying to install 2.8.1 even though app says it is ready. Truck parked, on WiFi (though only 6 Mbs connection according to my router). Auto update schedule set, brake on, lights off. I called Ford and they couldn’t tell me why it wasn’t installing, told me to take to dealer. Dealer told me something about a stopped BlueCruise update (which I don’t think this was?).

Any help is appreciated. I tried the FordPass scriptable widget, but it fails for me on iOS 16.

https://github.com/tonesto7/fordpass...install-videos

Thanks!
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Old Apr 5, 2023 | 10:02 AM
  #4675  
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Originally Posted by thegraindoctor
Hi - can you check my VIN?

1FTFW1ED4MFA84871

2021 PowerBoost

it failed on 2.8.1 because of a low 12v battery issue - dealer replaced the main 12v battery , but not the auxiliary one under the back seat. That fixed the “12V battery in state of low charge” error and system deep sleeping, but truck seems to have given up trying to install 2.8.1 even though app says it is ready. Truck parked, on WiFi (though only 6 Mbs connection according to my router). Auto update schedule set, brake on, lights off. I called Ford and they couldn’t tell me why it wasn’t installing, told me to take to dealer. Dealer told me something about a stopped BlueCruise update (which I don’t think this was?).

Any help is appreciated. I tried the FordPass scriptable widget, but it fails for me on iOS 16.

https://github.com/tonesto7/fordpass...install-videos

Thanks!
Good morning! I'd like to look into this for you. Please feel free to send over a private message with your VIN and dealership information at your earliest convenience.
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Old Apr 5, 2023 | 10:04 AM
  #4676  
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Originally Posted by Ford Motor Co.
Good morning! I'd like to look into this for you. Please feel free to send over a private message with your VIN and dealership information at your earliest convenience.
Instead of continually posting the same generic response, could you actually engage in the conversation? Perhaps have someone from the OTA team participate and provide some explanation/logic behind the OTA/PowerUp process, which trucks get updates and when/why? Otherwise you add little value.
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Old Apr 5, 2023 | 10:14 AM
  #4677  
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Originally Posted by over2000lbs
I got Powerup 4.2.2.1 OTA on my 23 on 3/28, brought my sync software from 22230 to 23014 , no notable changes that I can see though.
Yea, that update is to prep you for future updates. You won't see anything new with it.

Originally Posted by thegraindoctor
Hi - can you check my VIN?

1FTFW1ED4MFA84871

2021 PowerBoost

it failed on 2.8.1 because of a low 12v battery issue - dealer replaced the main 12v battery , but not the auxiliary one under the back seat. That fixed the “12V battery in state of low charge” error and system deep sleeping, but truck seems to have given up trying to install 2.8.1 even though app says it is ready. Truck parked, on WiFi (though only 6 Mbs connection according to my router). Auto update schedule set, brake on, lights off. I called Ford and they couldn’t tell me why it wasn’t installing, told me to take to dealer. Dealer told me something about a stopped BlueCruise update (which I don’t think this was?).

Any help is appreciated. I tried the FordPass scriptable widget, but it fails for me on iOS 16.

https://github.com/tonesto7/fordpass...install-videos

Thanks!
The OTA trigger for 2.8.1 expired back on 1/24. I can see it still shows pending in the system, but the OTA did expire and you have to wait for it to be resent to try it again. Many people have had issues with that particular OTA and the low battery issue. It requires the vehicle to be inhibited for almost 2 hours while it installs. The next time you get the OTA trigger, connect your truck to a 10amp+ battery charger in the evening when you park it for the night, and leave it charging overnight. Set the update to install at 4am or so after the truck has been on the charger for hours and keep it on the charger while it installs. This will significantly increase the chance of it installing.
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Old Apr 5, 2023 | 10:33 AM
  #4678  
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Originally Posted by rugedraw
Yea, that update is to prep you for future updates. You won't see anything new with it.



The OTA trigger for 2.8.1 expired back on 1/24. I can see it still shows pending in the system, but the OTA did expire and you have to wait for it to be resent to try it again. Many people have had issues with that particular OTA and the low battery issue. It requires the vehicle to be inhibited for almost 2 hours while it installs. The next time you get the OTA trigger, connect your truck to a 10amp+ battery charger in the evening when you park it for the night, and leave it charging overnight. Set the update to install at 4am or so after the truck has been on the charger for hours and keep it on the charger while it installs. This will significantly increase the chance of it installing.
Thanks! I’m assuming there is nothing to do to try and get it to resend the trigger? Just wait?

I appreciate the help!
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Old Apr 5, 2023 | 10:57 AM
  #4679  
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Originally Posted by thegraindoctor
Thanks! I’m assuming there is nothing to do to try and get it to resend the trigger? Just wait?

I appreciate the help!
No, nothing you can do but wait or invest in the tool to do it yourself.
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Old Apr 5, 2023 | 11:51 AM
  #4680  
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Originally Posted by rugedraw
No, nothing you can do but wait or invest in the tool to do it yourself.
cool - apologies if this has been asked and answered before, but what tool would I use to do it myself?
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