Originally Posted by r3kings1

not sure if this is the right place but i searched all the forums and this looked the closest. we bought a 2021 Powerboost lariat with all the bells and whistles. (yes I tried uninstalling, and re-installing the app, yes i tried to master reset the Sync system) i scanned the VIN barcde with the app, and added our truck. however none of the connectivity functions or features work (wireless carplay, remote start, door lock / unlock, power tailgate, vehicle location) in fact the "activate" doesn't even show up on my app. inside the truck on the infotainment it tells me that i cannot enable "projected apps" and when i try to turn the toggle on it does not respond, my intelligent cruise will not turn on. I'm super frustrated and I call Ford pass and they keep telling me its been escalated please allow 3-5 days for a response (2 weeks ago). anyone else have a similar issue? how did you fix it? Thanks in advance FYI my 2020 synced up just fine, and my old 2021 powerboost XLT worked perfect as well

Originally Posted by addabob

What sync version are you on?

Originally Posted by r3kings1

we are in sync4?

Originally Posted by ejohnson2010

So I have tried all the battery charger and burning sage tricks, still no luck.

Originally Posted by r3kings1

we are in sync4?

Originally Posted by 5.0 Growl

I got an email today from Ford saying,


New SYNC 4 screens coming to your vehicle.

SYNC 4 improvements
are coming soon.

A Ford Power‑Up software update* will start its roll out to your F-150 soon. This software update will be delivered directly to your vehicle over‑the‑air and will enhance the SYNC® 4 user interface with simplifiedscreens.