Depends on the dealership and your relationship with them. I had their loaner for over two months.

 

No OTA's in your queue, but that is expected as Ford is currently not pushing any updates past 3.5.2.

Even if they let me keep the loaner that long, I would still want my truck while I waited. I couldn't live 2 months without my sound system. lol

 

Thanks rugedraw, I appreciate how much time and effort you put in to help the folks on this thread.
I’m a little confused about your reply. Are you replying about VIN# 1FTFW1EDXMFB36102? I wasn’t actually asking about any particular update. I was asking if there was a way for me to find out what version (such as 3.5.2) my truck is currently running so I don’t keep asking generous folks like you to look it up for me. I got my truck back from the dealer 12/22 after leaving it on 11/28. Based on activity I watched through an AirTag I had in my car, they didn’t start working on my issue until 12/2. They had much difficulty installing updates and had Ford techs involved in the process towards the end. So I’m wondering why you didn’t see all of that activity in the log your viewing.

 

Ah, I getcha now. There is no way to tell what power up version you are on if the dealer updated you manually. Someone with an active FDRS license could check to see if you have any modules still pending updates, but we can't tell what power up you're on with PTS or FDRS. If they updated every single module that had updates, you would be at 3.5.4.

Looking through your vehicle history while it was the dealer, it shows they did many updates, and I see they struggled updating the IPC. I can't tell if they finally got it go through or not. If your bluecruise is working now, then you are at 2.8.2 at the very least. If you have cameras in motion, then you are 2.8.3. If you have full screen carplay, then you are at least on 3.5.3. I believe Sync 22293 is the latest one.

 

A little history,: 2022 Platinum Anti-matter Blue, 701a, ordered 2/28 Invoiced 8/8, Blended 8/16 chip hold 8/18, built 12/13, shipped/dealer received 12/21. The truck has been at the dealership since 12/21 trying to get the BlueCruise to download the updated maps. Currently my Sync 4 software Version is :22082_Product Revision:411. The hands-free driving mode available through 10-09-2022. Not going to lie this is all new to me and I'm kind of learning as I go. The dealership is attempting to schedule the download at night and it hasn't been taking. We've done daily "Key Cycles" and still not taking the download. They had activated "my truck" through their Ford Pass app so today we reset and activated through my Ford Pass app and will check tomorrow.

I know there has been several Vin's check on this trend by a very helpful and understanding member. I'm not for sure what information can be found by checking my vin at this time considering we did a reset and or this truck is so new. The lack of feedback the truck is giving in the process doesn't help the troubleshooting. All I know is I have a truck that was blended 8/16 and sitting in a parking lot some 200 miles away on chip hold. Now it's built and here just 3 miles from my home and I can't get my hands on it. So incredibly frustrating to say the least.

We come from a small community and the dealership doesn't have a high volume of higher trim. There have been a few units come through with bluecruise and "key cycles" seemed to have fixed the download issue....just not this time. They have been helpful and patient because I've been firing a lot of questions at them, and they answer them the best they can. Any feedback would be appreciated. Vin: 1FTFW1E84NFC02549

 

Thank you very much!
I do have active cameras, full screen CarPlay and Alexa so I’m feeling pretty good about my situation.
Thanks again

 

If they are trying key cycles to force the bluecruise maps update to come via OTA, then they are wasting their time. There is no way to "force" an OTA. In the countless of VIN's I have checked, I have only seen two people get the bluecruise maps update via OTA. I see they updated your GWM module twice using FDRS. You can ask them to update all modules that show a pending update on FDRS and hope that the bluecruise maps update is in there. If I remember correctly, it should be part of an APIM update that will bring your Sync version up to a newer one than the one you have now. I don't have an active FDRS license to check what modules you have pending updates, but ask your advisor and hopefully the tech assigned will put in the work. As long as the advisor writes it up as a "customer concern and complaint", they should be able to bill Ford for the time it takes to update the truck.

 

Then you are more up to date than I am. lol

 

Thank-you for your quick response. I will be discuss this with him tomorrow.

 

So, I invested a bunch of money into updating the system since the dealer is only capable of adding grease and tightening bolts. I did the APIM module repair, and bunch of other updates manually. Truck runs 100% better than before all the updates. I just got my first OTA update yesterday, (no details in the update notes and the sync version did not change) so it appears all the modules are working!
I would like to see where I am at the moment without spending another $50 for FDRS.
Can I trouble someone for a quick peek? VIN: 1FTW1ED6MFB40180

TIA!