Software Updates
I’m not sure if they are “blaming” but I think it comes down to the fact that if you have made changes with forscan they could probably deny warranty and that’s what I’m concerned about. The updates, recalls and software issues are definitely to blame but if changes have been made with forscan and they can prove that it very well be a way for ford to wash their hands of the issues.
Hey guys and gals. I have not be on here lately. Been sick, but ny question is. What is the latest update? I am wondering if I have the lastest. Here is my VIN 1FTFW1E57MFB32033 to check and see if there are any updates waiting for me.
thank you all, Steve
thank you all, Steve
Hey guys and gals. I have not be on here lately. Been sick, but ny question is. What is the latest update? I am wondering if I have the lastest. Here is my VIN 1FTFW1E57MFB32033 to check and see if there are any updates waiting for me.
thank you all, Steve
thank you all, Steve
Steve
Those are Lightning/Mach-E only right now. I'm pretty sure they aren't even in FDRS for any F-150s yet.
So, I reached out to my new service advisor at the new dealer I took my truck to on Monday a little ago and asked him if he knew that nobody had touched my truck in over 48 hours. He tells me he'll go speak to the tech. He says the tech says my truck is "stuck" and he cannot initiate the update on my truck and that he opened a case with Ford and is waiting for them to respond. I then ask my advisor if he knew for certain if the tech opened a case with Ford, or was the tech just telling him that to get him off of his back. He says he does not have access to the technician portal, so he does not know. I ask him to go back to the tech and ask, because if he did open a case, I was going to leave my truck there so they have it when Ford asks them to send the files. He calls me back and tells me I was right; the tech didn't feel like dealing with the hassle and he never opened a case. The tech says that the previous dealer must have messed something up when they tried to update the truck, because supposedly this tech has done the BC updates many times and has never had an issue until my truck ended up in his hands. All they were able to do was one update to the PCM and then got stuck at whatever came next.
So, I am back to square one. Going to schedule an appt with a third dealer for next week. Only 5 weeks left before the recall campaign for bluecruise programming expires.
So, I am back to square one. Going to schedule an appt with a third dealer for next week. Only 5 weeks left before the recall campaign for bluecruise programming expires.
So, I reached out to my new service advisor at the new dealer I took my truck to on Monday a little ago and asked him if he knew that nobody had touched my truck in over 48 hours. He tells me he'll go speak to the tech. He says the tech says my truck is "stuck" and he cannot initiate the update on my truck and that he opened a case with Ford and is waiting for them to respond. I then ask my advisor if he knew for certain if the tech opened a case with Ford, or was the tech just telling him that to get him off of his back. He says he does not have access to the technician portal, so he does not know. I ask him to go back to the tech and ask, because if he did open a case, I was going to leave my truck there so they have it when Ford asks them to send the files. He calls me back and tells me I was right; the tech didn't feel like dealing with the hassle and he never opened a case. The tech says that the previous dealer must have messed something up when they tried to update the truck, because supposedly this tech has done the BC updates many times and has never had an issue until my truck ended up in his hands. All they were able to do was one update to the PCM and then got stuck at whatever came next.
So, I am back to square one. Going to schedule an appt with a third dealer for next week. Only 5 weeks left before the recall campaign for bluecruise programming expires.
So, I am back to square one. Going to schedule an appt with a third dealer for next week. Only 5 weeks left before the recall campaign for bluecruise programming expires.









