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Park your truck and leave it alone for a half hour without the key getting anywhere near it. Then, go out to your truck again, start it and leave it running for 10 minutes. After it has been running for a few minutes, check for updates again and it should tell you the update is downloading.
I don't know if having two OTA's in queue at the same time is going to cause some problem with 4.2.1 going through. From the small sample size there is for this update, it seems to have a very high success rate. The OTA trigger for it was sent to you on 4/26 and it good for 14 days, so you still have some time left for it go through before it times out. Lmk if what I suggested works.
OK so it appears that this did the trick. everything I'm seeing says it worked. Thank you for your help!
Cellphone companies figured out the OTA update process over a decade ago. Ford has a lot to learn.
The truck should be checking for updates itself, not Ford just randomly sending invites to vehicles to download updates.
I think we tend to make assumptions and fill in our knowledge gaps erroneously because Ford isn’t transparent about the process. This is evident in the many posts describing the precise way you have to hold your head while chanting the magic words and walking backwards three times around the truck to “induce” an update. It is clear that Ford pushes updates. I don’t understand the exact reasons why they use a selective push process, but I’m pretty sure it’s not because they don’t understand how to do an update.
I’ve worked in IT for nearly 30 years, and I can tell you that when the stakes are high and the consequences are huge, you want control of the rollout process. So it could be a risk management technique. Another possibility could be cellular bandwidth. We don’t know what their agreement with AT&T looks like. It might have a daily bandwidth cap. It might stipulate any number of metrics. AT&T can’t serve a million multi gig transfers all at once without a hit to their other customer base.
Again, I think we assume the worst in the absence of clear info, and that is something Ford could fix right now.
True that we make a lot of assumptions. They could require wifi for updates, as it actually mentions multiple times in multiple places, implying that it will get updates faster or at all. Instead it seems from observations wifi is never used.
There is plenty of data shared by the truck on a regular basis. I'm sure Ford is well aware how many vehicles are running older software and for whatever reason choosing to slowly push updates or not at all. A lot of it could just be knowing they had issues early on and they are afraid they will have more issues. Or it's been pushback from all the dealers who don't get paid to fix Ford breaking software in vehicles.
I'm a new member so if this has been covered please point me to the correct thread
I bought a 2020 XLT 4x4 Crewcab 6.5 bed
FordPass says I need to upgrade my sync and navigation software. I downloaded sync and following the instructions I had to leave the truck running (auto stop start disabled) while the upgrade installed from a USB drive. 3 hours later the upgrading message cleared. I don't know if it finished the upgrading message just disappeared. A log file was created but would not upload to Ford. A message about invalid log file was displayed. Looks like the version of Sync changed from 3.4 build 19274 to 3.4 build 22251. So I can assume it updated, but Ford Pass still shows I need to upgrade.
I also downloaded the nav update which is 12,400,000 k bytes. The sync update was 9 million k bytes.
My question is how long will the nav update take to install from USB drive?
What is the current build number for Sync 3.4?
I'm a new member so if this has been covered please point me to the correct thread
I bought a 2020 XLT 4x4 Crewcab 6.5 bed
FordPass says I need to upgrade my sync and navigation software. I downloaded sync and following the instructions I had to leave the truck running (auto stop start disabled) while the upgrade installed from a USB drive. 3 hours later the upgrading message cleared. I don't know if it finished the upgrading message just disappeared. A log file was created but would not upload to Ford. A message about invalid log file was displayed. Looks like the version of Sync changed from 3.4 build 19274 to 3.4 build 22251. So I can assume it updated, but Ford Pass still shows I need to upgrade.
I also downloaded the nav update which is 12,400,000 k bytes. The sync update was 9 million k bytes.
My question is how long will the nav update take to install from USB drive?
What is the current build number for Sync 3.4?
thanks
Welcome to the forum! This section of the forum is for 2021+ gen14 F150's, and our update process if very different. You are better off posting your questions in this section:
