Thanks rugedraw! I didn't know it took so long to sync up. Evidently, neither does my dealer. That explains the app and screen showing no version. Any and all info is appreciated!

 

What Sync version does your touch screen say you're on? That's blank, too?

Edit: I pulled out my laptop. I don't think they correctly installed the APIM. Give me until tomorrow. I am going to ask someone with much more knowledge about these things that I do to take a look at your truck.

 

It seems like my hunch was wrong and they did indeed get your truck righted to be able to receive updates going forward. When you can, post a pic of what you see in your Sync screen as far as software version, ESN number, etc. They did not perform a PMI after the replaced the APIM, but I am being told that may not be necessary if the APIM's software already matches what your truck has. I do need more info to confirm that.

 

Thanks! The software version is blank and just says “up to date” is there another place in there to see any more info that you need?

 

That screen shows other info other than your software version. When you can, post or PM me a pic of the entire screen that shows the software version in blank.

 

Another strange thing is that before they replaced the APIM, the software version that used to show 1.4.2 was blank, but I figured it was from them messing with it. Then I got a message a couple days ago that my truck was removed from the app. And indeed it was. Then when I picked it up yesterday and I noticed the software version was still blank, I questioned the service manager and he was clueless. His truck however, was showing 4.2.2 lol. So I hope it’s not in limbo again. Is there a way to try and see which version I have by some function that may be present on the screen, without reading this whole thread again? Thanks

 

I will post asap. It is all blank however as of last night except the words “Your vehicle is up to date” in the upper left hand corner. Pics to come shortly.

 

Not that screen. Go to settings, general, then click "about sync" and send me that. It should look like this:

 

Got it. Will do as soon as I get home. In a few! Thanks!

 

I'm feeling lucky! Three days in a row I've received OTA updates! Today i got 4.2.3.