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Can anyone help me out? I have a Job 1 build 2021 and have not received an OTA update since May 2021. I took my truck to the dealership for the 22B08 recall a couple days ago and they are having trouble with "Ford servers" and have a "Ford hotline" involved. Not sure if they are pulling my chain or not. Can anybody see activity for my truck? My vin is 1FTEW1EPXMKD68759
Thank you for your help!
So thank you @over2000lbs and @rugedraw has helped me in the past. Just to give a update. On Wednesday the above listed was completed on my truck. I took it in b/c I was not getting any updates and had the 22B08 recall. From my research I think I was on/or stuck on somewhere in the ford power up 1.7.1 ( My Sync page says I have version 4.0.20262.). Didn't hear anything on Thursday. Today on Friday my service advisor texted me and said " the tech tried to do the 22B08 but it was not allowing us due to low voltage in the battery. We tried hooking it up to a charger and tried to do it again and still wouldn't work. So he tested the battery and it failed. So he's going to install a new one one and then we can proceed".
From my reading on this thread I know low voltage is a common problem with updates. Me and you know this and I'm sure Ford does but I'm happy the dealership is still working through the problem, and doing what they should do and not cut any corners.
Is anyone able to read my VIN again and tell me what they have done the past two days? VIN# 1FTFW1E5XMFA41130
Thank you in advance
- Kelsod
They are indeed having issues with battery state of charge , and still struggling to get the APIM to take an update. The only thing that concerns me a bit is I have not seen an attempt to do a module recovery yet for whatever reason
@rugedraw either coincidental or part of Ford OTA Voodoo but, it seems that every time you’ve checked my VIN within hours I’ve gotten an OTA update.
You checked my VIN yesterday and morning and by 5 Mountain I got 3.5.2 OTA.
If you get a chance would check my VIN again please? Thank you!1FTFW1ED7MFC95188
Can anyone help me out? I have a Job 1 build 2021 and have not received an OTA update since May 2021. I took my truck to the dealership for the 22B08 recall a couple days ago and they are having trouble with "Ford servers" and have a "Ford hotline" involved. Not sure if they are pulling my chain or not. Can anybody see activity for my truck? My vin is 1FTEW1EPXMKD68759
Thank you for your help!
I see they attempted to program the APIM 3x and were not successful. Also weird that I don't see a module recovery attempt for yours yet either which is the whole basis of the 22b08 recall.
The module recovery procedure is very technical and also has a very high failure rate of being unable to recover the modules out of logic lock( out of the 20 or so I've attempted, I've had but only 3 successful recoveries that I was then able to update the APIM afterwards but you must attempt it before just replacing an APIM or the claim could get kicked back by Ford for not following procedures)
@rugedraw either coincidental or part of Ford OTA Voodoo but, it seems that every time you’ve checked my VIN within hours I’ve gotten an OTA update.
You checked my VIN yesterday and morning and by 5 Mountain I got 3.5.2 OTA.
If you get a chance would check my VIN again please? Thank you!1FTFW1ED7MFC95188
No OTA activity yet since yesterday , would hang tight these OTAs come out in waves and the APIM update in question is 5 gigs of files so will take a bit to get them downloaded
Has anyone had issues with the mobile apps grayed out? I have an iPhone and I can’t get mobile apps to turn on. Android apps will but not mobile apps. I have had the APIM and the GWM replaced and the dealer thought it was fixed. When I picked it up last time, when the GWM was replaced, they told me it was fixed. When I went to the truck it still wouldn’t turn on. They asked me to bring it back the next day. I don’t think they have a clue and just want to bill Ford warranty for more hours. Any idea what is causing this? I could be doing something wrong or it might not turn on when I’m using CarPlay. The last update I received is the two non-numbered updates.
Do you know if anyone has received 3.5.3 OTA yet so far from what I've seen from people reporting they have all installed using FDRS
Thanks in advance
No OTA activity yet since yesterday , would hang tight these OTAs come out in waves and the APIM update in question is 5 gigs of files so will take a bit to get them downloaded [/QUOTE]
