Software Updates
Dropped the Job 1 '21 Platinum off at the dealership today. Expecting them to do something to clear up all the errors popping up relative to TSB 21-2249 as well as hoping they can get my greyed out Sync4 Automatic Update slider (due to failed OTA back in DEC) "unstuck".
Also printed out the Dealer Awareness Communication about having them manually updating the Ford Power-Up software (for BlueCruise) to see if they see anything in FDRS yet (I doubt it).
We shall see.
Also printed out the Dealer Awareness Communication about having them manually updating the Ford Power-Up software (for BlueCruise) to see if they see anything in FDRS yet (I doubt it).
We shall see.
Senior Member
Joined: Sep 2021
Posts: 656
Likes: 268
From: N. Texas
Dropped the Job 1 '21 Platinum off at the dealership today. Expecting them to do something to clear up all the errors popping up relative to TSB 21-2249 as well as hoping they can get my greyed out Sync4 Automatic Update slider (due to failed OTA back in DEC) "unstuck".
Also printed out the Dealer Awareness Communication about having them manually updating the Ford Power-Up software (for BlueCruise) to see if they see anything in FDRS yet (I doubt it).
We shall see.
Also printed out the Dealer Awareness Communication about having them manually updating the Ford Power-Up software (for BlueCruise) to see if they see anything in FDRS yet (I doubt it).
We shall see.
Member
Joined: Mar 2021
Posts: 84
Likes: 33
From: CT
I recently took my f150 to dealer to have the recall done and have the sync 4 serviced. They told me that in regards to the update need is that they didn't have the repair software released yet to fix the problem with my sync.
Senior Member
Joined: Feb 2012
Posts: 3,770
Likes: 2,178
From: SE Michigan
I had the same issues with my Job 1 and the dealership service guy's application of TSB 21-2249 seemed to clear up my issues. They all seemed to stem from the 1.7.1 OTA that had some error which caused a whole lot of issues. On the Power-Up for Blue Cruise, I hope they can get you hooked up. I am in the same boat, trying to patiently await the OTA, but I am afraid that it has pushed to April now for the OTA. Maybe the dealer has the ability to start rolling these out now with a direct vehicle download. Good luck!!
No go on BlueCruise update at the dealership (they don't see anything in FDRS yet)
Senior Member
Joined: Feb 2012
Posts: 3,770
Likes: 2,178
From: SE Michigan
No go (yet) on getting the failed OTA update "unstuck". Had to get my truck back, as my dad is flying in for a week. Will be dropping the truck back off a week from this MON so they can see if they can jam the latest Sync4 update via FDRS (the thumb drive install attempt failed twice).
No go on BlueCruise update at the dealership (they don't see anything in FDRS yet)
No go on BlueCruise update at the dealership (they don't see anything in FDRS yet)
Latest status update: They are unable to flash the APIM, so they are ordering a new one. Part should be here tomorrow, so we'll see.
Good luck getting an APIM tomorrow. I've been waiting for one since March 1st.
5 Year Member
Joined: Oct 2009
Posts: 1,676
Likes: 122
From: Wilmington, NC
Junior Member
Joined: Jan 2021
Posts: 13
Likes: 7
I guess I’ll add myself to to broken update club. Stuck on V1.7.1. Auto update greyed out etc. I have a fairly basic 302a and everything seems to work fine on the truck, no issues I’m aware of. Considering just letting it be stuck rather than going through the hassle of messing with the dealership - incompetence, no loaners, all that… What do you guys think? One last side note, should I try putting the truck on a charger for the night and manually scheduling an update? Just curious if that might work in this particular situation. Thanks!