Topic Sponsor
2021+ Ford F150 Discussion of the 14th generation F150.
Sponsored by:
Sponsored by: Real Truck

Software Updates

Thread Tools
 
Search this Thread
 
Old Feb 25, 2022 | 02:46 PM
  #461  
Jim Fountain's Avatar
Jim Fountain
5 Year Member
Liked
 
Joined: Jan 2021
Posts: 201
Likes: 94
From: Austin Tx
Default

Originally Posted by Independence Driver
My February 2021 build F-150 XLT (Group 302A) came with the wired sensor that I have mounted on my travel trailer. It also came with a bunch of the stickers. Since I don't think my truck has ever gotten any of the OTA firmware updates, I have never tried to see if the stickers work.
Feb build is Job 1. Cutover was 7/6/2021 build date. Ford even has 2 different manuals for the builds.

https://www.ford.com/support/vehicle...owner-manuals/

I have all OTA updates so far. There is a dealer update for the IPC (instruments) that make Job 1 = Job 2 but it hasn't come to anyone via OTA that I have heard of.

I am just trying to figure out if Job 1s can do stickers now. And if so what update/when.

Last edited by Jim Fountain; Feb 25, 2022 at 02:50 PM.
Reply
Old Feb 25, 2022 | 02:54 PM
  #462  
addabob's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Sep 2021
Posts: 656
Likes: 268
From: N. Texas
Default

Originally Posted by Jim Fountain
Feb build is Job 1. Cutover was 7/6/2021 build date. Ford even has 2 different manuals for the builds.

https://www.ford.com/support/vehicle...owner-manuals/

I have all OTA updates so far. There is a dealer update for the IPC (instruments) that make Job 1 = Job 2 but it hasn't come to anyone via OTA that I have heard of.

I am just trying to figure out if Job 1s can do stickers now. And if so what update/when.
I know it was not supported in OTA 2.1. I have not tried with 2.3. I am in the same situation. I have the one Pro Trailer yaw sensor that works well, but I don't want to spend $200 for every trailer to have it. Besides, I can back my trailers fine. Just figured if I have it I might as well use it.
Reply
Old Feb 25, 2022 | 03:18 PM
  #463  
RA050624's Avatar
Member
 
Joined: Jul 2018
Posts: 511
Likes: 165
From: Vancouver, WA
Default

Mine must be a job 1 truck then.
Reply
Old Feb 25, 2022 | 04:04 PM
  #464  
Garykk's Avatar
Senior Member
Liked
 
Joined: Feb 2021
Posts: 199
Likes: 86
Default

My truck was built 11/20. I have not received the update yet. Whenever I try to set up a trailer , it still asks for the sensor install. I also got the stickers in a supplement along with a message that said it was to be up and ready 12/20….. yeah right….that’s like saying, “ check’s in the mail and I’ll love you in the morning”..

Last edited by Garykk; Feb 25, 2022 at 04:08 PM.
Reply
Old Feb 26, 2022 | 08:51 AM
  #465  
Hudnut's Avatar
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2015
Posts: 219
Likes: 98
From: Commerce, MI
Default

Just got my truck back from the dealer for a few things. It is a job 1 platinum that hasn't received any updates since new. They pretty much said that Ford is aware of the problem and a fix is going out OTA on April 1


Reply
Old Feb 26, 2022 | 09:04 AM
  #466  
Borchelt's Avatar
Senior Member
 
Joined: Sep 2021
Posts: 196
Likes: 113
From: Eagle, Idaho
Default

Originally Posted by Hudnut
Just got my truck back from the dealer for a few things. It is a job 1 platinum that hasn't received any updates since new. They pretty much said that Ford is aware of the problem and a fix is going out OTA on April 1

My build date is 8/17/21 and I have yet to get any updates also
Reply
Old Feb 26, 2022 | 09:43 AM
  #467  
PB2021's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Sep 2021
Posts: 441
Likes: 178
From: Manitoba
Default

Interesting the note referring to April 2022. I thought the fix was to roll out in Feb 2022. Is this a sign it will be pushed back some?
Reply
Old Feb 26, 2022 | 10:14 AM
  #468  
addabob's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Sep 2021
Posts: 656
Likes: 268
From: N. Texas
Default

Originally Posted by PB2021
Interesting the note referring to April 2022. I thought the fix was to roll out in Feb 2022. Is this a sign it will be pushed back some?
I had seen in another post where somebody had contacted Ford about these issues. He had received a voicemail back from them and he posted the transcription of the message. In it, if I read it correctly, the Ford rep stated it was second half of 2022 that these fixes would be coming. I hope that it was a case of a poor job of the phone transcribing the message and they said second half of Q2 which is already a 3 month additional delay on top of the 6 months we have already endured. This is going to get to a point where there will be a class action suit brought against Ford for all who paid extra for the prep package and have not gotten what they were promised (Q3-20 delivery)
Reply
Old Feb 26, 2022 | 10:40 AM
  #469  
Dan Texas's Avatar
5 Year Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2018
Posts: 240
Likes: 105
Default

Originally Posted by Hudnut
Just got my truck back from the dealer for a few things. It is a job 1 platinum that hasn't received any updates since new. They pretty much said that Ford is aware of the problem and a fix is going out OTA on April 1

anybody know what SSM 503830 says?
Reply
Old Feb 26, 2022 | 06:40 PM
  #470  
padu235's Avatar
Junior Member
10 Year Member
 
Joined: Oct 2014
Posts: 19
Likes: 25
Default

This was posted to the mache forum:

SSM 50383 - 10 Jan 2022 - 2021 F-150/Mustang Mach-E - Over-The-Air (OTA) Failed Message In The Center Touchscreen / SYNC Software Does Not Download From The USB

Some 2021 F-150/Mustang Mach-E vehicles may display OTA Update Not Successful messages on the vehicle’s center touchscreen. Also, when a software update is being performed on the accessory protocol interface module (APIM) using the FDRS, the center touchscreen may not indicate the APIM software is downloading when plugging a USB drive into the vehicle. This may be due to an APIM software concern.Inform customers that Ford is currently working on a solution for this condition that is to be released via the Ford Diagnosis and Repair System (FDRS) in February 2022. Inform the customer that they can continue to drive the vehicle and only need to schedule a follow-up appointment if they are still experiencing the OTA Update Not Successful message in March 2022 or if the APIM is not able to beupdated via the FDRS. Monitor OASIS for updates.
Reply



All times are GMT -4. The time now is 08:26 PM.