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My update option has been greyed out for almost a month. Yesterday I took my truck in to have the heated steering wheel reflashed since it wasnt working during remote start. I also told the service advisor to look at my software update option and why its greyed out for almost a month. When I picked it up they told me it was greyed out because I most likely didnt have a good wifi signal. I find that hard to believe. The wifi router isnt very far from my garage. Tonight Im going to try a system reset.
@tboo72 I was having issues with no automated updates flowing in since OTA Power Up 1.6 was delivered in late Sept., and also had WiFi weirdness going on. I finally got a confirmed good WiFi signal and saw network activity to the truck via my home network monitor, so decided to leave the truck running for a bit to see if it would make any progress. Long story short, over 20-30 minutes, I had received in about 3GB downloaded that then stopped. I went ahead and turned off the truck, and roughly 30 minutes later got notification via Ford Pass that I had been updated to 1.7.1. Good that I got the update, but now I have issues that seem to have been caused by the update centered around Speed Sign Recognition. It also updated Sync to the latest version and in the process blew away all my saved Nav locations and radio presets, but that was not a big deal for me and fixed in 5 minutes.
Still awaiting OTA 2.1.x that I hear some are receiving, but no activity in the last few days.
@tboo72 I was having issues with no automated updates flowing in since OTA Power Up 1.6 was delivered in late Sept., and also had WiFi weirdness going on. I finally got a confirmed good WiFi signal and saw network activity to the truck via my home network monitor, so decided to leave the truck running for a bit to see if it would make any progress. Long story short, over 20-30 minutes, I had received in about 3GB downloaded that then stopped. I went ahead and turned off the truck, and roughly 30 minutes later got notification via Ford Pass that I had been updated to 1.7.1. Good that I got the update, but now I have issues that seem to have been caused by the update centered around Speed Sign Recognition. It also updated Sync to the latest version and in the process blew away all my saved Nav locations and radio presets, but that was not a big deal for me and fixed in 5 minutes.
Still awaiting OTA 2.1.x that I hear some are receiving, but no activity in the last few days.
Good luck! Merry Christmas to you and all!!
FWIW, my Powerboost got 1.7.1 and speed sign recognition is working fine. Are you sure your cameras are clean and clear?
@RickBullotta yes, that was the first thing I checked and cleaned just to be absolutely sure. The reason I think it is OTA/
software related is that now in my menus, when I select Speed Sign Recognition, it goes to the Speed Warning screen yet has Speed Sign Recognition displayed, so it is really confused. Hard to turn on SSR when there is no selection to do so. I am considering disconnecting the battery to do a full reset and see if that gains me anything, but I really doubt that it will.
As far as both of us having the '21 PB, I wonder if the OTAs are identical across all of the trim levels. That is the only thing that I could think of based on some other forum posts where they seemed to say that could be the case.
Received Power Up 1.7.1 overnight along with a Sync update to V 21146 revision 145. Appears either as part of it or in addition Nav also updated to V1.55 revision 20210215.
I am glad to see the updates coming and now have more detail regarding music playing in the right 1/4 screen with album covers now displayed. All said the biggest revision I was hoping for - cameras that stay on beyond 8km/h and ability to view box view in 1/4 screen still not present. For those with these functions can you tell me what Sync and Power up software versions you are running. Hoping this is still going to show up at some point. Thanks
My update option has been greyed out for almost a month. Yesterday I took my truck in to have the heated steering wheel reflashed since it wasnt working during remote start. I also told the service advisor to look at my software update option and why its greyed out for almost a month. When I picked it up they told me it was greyed out because I most likely didnt have a good wifi signal. I find that hard to believe. The wifi router isnt very far from my garage. Tonight Im going to try a system reset.
I have the same greyed out update button. It was set and working up until a couple weeks ago. Yesterday I did a soft reset, no change. Today I did the hard reset, still no change. I have an excellent signal from my home wi-fi and also have the AT&T account for the hotspot. Guess my dealer is the next step.
After almost a month since the I noticed the FW and version numbers blanked out, they are now displayed again. Unfortunately they are the same as was there before, 20312, revision 243. Still don't think I have gotten any updates since purchasing the truck in April.
I think this tread shows that Ford is not an IP Technology company. I do like the truck, but software and management of it is very lacking and degrading from the ownership experience.
I have worked at ford dealer shops for most of the last 20 years and the software and websites they provided us to use have always been garbage.
