Count me in on this upgrade fiasco. Was sitting in the driveway several weeks ago with the truck running waiting for someone to arrive. Truck was connected to the house wifi and executed the update Not successfully, apparently. Same symptoms as everyone here. Truck starts with radio set to a channel of static, no history being remembered in GPS, voice recognition doesn't work correctly, settings screen for updates and sending data to Ford pops up on just about every start, etc.

Unfortunately, I'm model year 2020 and in reading through this thread it's looking like clearing out the log folder is something I can't do. Am I missing something here or is that a correct understanding? Can MY20 trucks recover from this crap upgrade?

 

Mine is a my20 as well. Follow what I did directly above and you should be golden.

 

Thanks. I thought you were MY19. Now that I know you have MY20, I'm going to reread everything again just to get the full understanding.

 

I'm having same problem with MY20. Sounds like several on this forum have found work around solutions. However, I am wondering why Ford is not undertaking a recall to fix the problem?

 

just make sure to leave the my20 protection enabled when creating your final usb in cyanlabs

 

A recall would generally be for a safety issue; I don't think having the radio acting up is a safety issue. Ford will likely release a TSB (Technical Service Bulletin) if/when they acknowledge the issue and have a fix.

 

Is this going to bork my warranty?!

 

Driving down the road with the backup camera on (particulary after dark) may be considered a distraction and therefore a safety issue.

 

It should be as simple as for them (Ford) to issue another update to correct the last one they screwed up.

 

The dealer told me my 2020 KR with this problem needs a new APIM, which is currently on order.