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Hey everyone. I have a 2019 Lariat and recently started having an issue with my Sync 3 system. Each time I get in my truck it asks me to confirm features, a separate screen about automatic updates and another screen about sync checking available networks. In addition to these, it does not keep my settings where i turn off the touch screen beep, I have to reset the number of preset pages for radio presets each time and the display mode and color setting does not save. Has anyone experienced this issue? I have checked the fuse, have a new battery and after 3 weeks at the dealer, they said it was fine. It’s not. Attaching screenshots of the displays mentioned above. Thanks in advance
I helped Zenk with his setup, they just opted for a reformat install, so if you are familiar with the Cyanlabs utility, it's the same files/output/process that someone else mentioned earlier in the thread. I just prefer to build my installs by hand because I like to understand what is in them vs. trusting a 3rd party utility to do it for me. 20 years of working on computers will learn you to not blindly trust software just because it has an easy button .
Until a time when Ford maybe admits there's an issue and produces an official utility or update to address it, fixing it will either be via a reformat process or the jailbreak process, so it's kind of up to the individual on how they want to approach it. MY20 and newer would have to jailbreak because reformatting will make their setup unusable.
Since the installs I compiled contain Ford proprietary binaries, I prefer not to post them publicly, but wrote a "How To" here.
What version of Sync 3.4? Your about screen should show the build - eg 3.4 Build xxxx. Check the Ford update site to make sure you are on the latest release.
Have you done a Master Reset of Sync to see if the issue persists after that?
That's an odd one. I believe the release you are on is the latest. You could try to install the same update again and see if that does anything. Plugging your VIN into the Ford Sync Update page should let you download it again.
Thanks. That’s what I am trying to tell the dealer. They don’t seem to be interested in listening to me. I have extended warranty, so doesn’t make sense why they wouldn’t swap it out.
If you’re going to look at just replacing it, try reformatting it using the method outlined in the 3.4 upgrade thread. Might work and avoid paying for a new APIM.
Sync 3 Memory Issue
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