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Sync 3 Memory Issue

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Old Aug 5, 2023 | 10:48 PM
  #401  
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Jesus guys. This is a nothing but a SYNC update issue. The idiot that programmed it screwed up and it will a folder completely up and the APIM can no longer read/write to it and that is the issue. The new update seems to solve the problem.

I know the thread is really long but it’s worth the read as you begin to understand what the problems are, the early solutions that were not a fix, and then a work around, and now the new update.
Old Aug 6, 2023 | 02:28 AM
  #402  
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Originally Posted by Aerocoupe
Jesus guys. This is a nothing but a SYNC update issue. The idiot that programmed it screwed up and it will a folder completely up and the APIM can no longer read/write to it and that is the issue. The new update seems to solve the problem.

I know the thread is really long but it’s worth the read as you begin to understand what the problems are, the early solutions that were not a fix, and then a work around, and now the new update.
Ummmm what new update are you referring too!!! Is this a FORD update?
Old Aug 6, 2023 | 07:10 AM
  #403  
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I solved the issue with my 2019. Trading it in for a 2023 tomorrow morning.
Old Aug 6, 2023 | 07:31 AM
  #404  
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Originally Posted by Aerocoupe
Jesus guys. This is a nothing but a SYNC update issue. The idiot that programmed it screwed up and it will a folder completely up and the APIM can no longer read/write to it and that is the issue. The new update seems to solve the problem.

I know the thread is really long but it’s worth the read as you begin to understand what the problems are, the early solutions that were not a fix, and then a work around, and now the new update.
Which update? I checked my Sync yesterday and it said "software up to date"
Old Aug 6, 2023 | 08:59 AM
  #405  
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Check posts #381 & #393. My guess is the update is one that got leaked from Ford or somebody coded it themselves. You can continue to wait for the gods at the blue oval to release the update via their website or fix it yourself.

Last edited by djfllmn; Aug 7, 2023 at 04:12 PM. Reason: Language
Old Aug 6, 2023 | 09:59 AM
  #406  
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You are entitled to your opinion. Mine is fixed and working as it should as are several others.
Old Aug 6, 2023 | 10:08 AM
  #407  
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Originally Posted by Aerocoupe
You are entitled to your opinion. Mine is fixed and working as it should as are several others.
Mine too. It was frustrating, but in the grand scheme of things, far lesser of a problem than it could be. I did the jailbreak/update and the issue is resolved. No big deal.
Old Aug 6, 2023 | 10:10 AM
  #408  
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Re latest Sync sw
I logged into my Ford pass, and it shows at the I have latest version: 3.4.22251. Confirmed with the version on my truck.
There is no option to update to a newer version.

Good news is Ford is replacing my radio and my APIM under extended warranty

Last edited by Soundrulz; Aug 6, 2023 at 10:12 AM.
Old Aug 7, 2023 | 12:22 AM
  #409  
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Add me to the list with the same problem. My truck is a 2019 F150 Limited with 54,000. The problem started in May at about 49,000 miles. I've read this lengthy thread and I will wait to see what Ford does. I did file a complaint with the NHTSA and a complaint to Sync Customer Service.
Old Aug 7, 2023 | 03:52 PM
  #410  
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Originally Posted by JohnKelly
Software bugs don't appear months later.
No, but the symptoms of those bugs can and do.

In this case, it appears that the 3.4.22251 release has a flaw that causes the log files to not self-purge. After a while, the partition that they're stored in fills up. Apparently, this partition is also responsible for storing certain preferences including the responses to the initial setup questions. The result is a system that can no longer remember the last radio station, number of preset pages, whether the diagnostics prompt was accepted, the rear view camera delay setting on/off, etc.



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