Add me to the list of people with the LST_ERR05 error. The license file that I downloaded was JR3T-14G424-CD.TAR.GZ, which is bite for bite the same as the license file for the last map upgrade I completed for NA 1 18.

I was about to rename the license file to the value referenced in autoinstall.lst - JR3T-14G424-CE.tar.gz. I'm glad I found this post before doing that and possibly bricking something.

 

Interesting...

My license file that was downloaded for both my 2019 Ranger and 2019 F150 is 4U5T-14G424-CB....

Same file that was provided when I updated from 1.17 to 1.18

 

What is interesting about it? Its the same issue as those with 16-18's that did the map update previously via the site.

 

Interesting in that they serve you the license file from your 1st update,whatever that may be.

 

That is only happening if the APIM was previously upgraded to 1-18 via the website before. I have done a handful of units that were never upgraded and they are sending the proper license for the 19 maps for those.

 

I called the 800.392.3673 number today and was transferred to the Navigation people. The very nice woman I spoke to said she has been getting calls like this all day. She had me verify the current Sync version (3.0 build #19205) and maps version (NA 1 18) I had and then told me it should work and, unfortunately, there was nothing else she could do. She told me to call the 800 number again and ask to speak to a supervisor.

I called the 800 number again, spent 15 minutes on hold listening to how important my call is to Ford, did not speak to anyone, then was asked to complete a survey about my experience. I gave the lowest rating to all questions and then was disconnected. I called back again. Same result. Called back a third time. The very polite rep told me I could not speak to a supervisor because they have no trouble shooting abilities ay that number and the people at Navigation (ALLM) should be doing this.

I give up for now.

 

So you're dead in the water with talking to Ford? That sucks. I haven't done mine yet, but will try soon.

 

I had previously upgraded from v1.17 to v1.18 on my 2019 F150 from the website.

I have never upgraded maps on my 2019 Ranger. It came from the factory with v1.18 maps and the website is still giving me the 4U5T-14G424-CB license file

 

I emailed syncnavigation stating they are giving dud downloads. Let's see if that gets anywhere lol

 

The Ranger one is a new issue. So it sounds like if it has record at all of 18 maps then its sending the wrong one. All I have tried to do have either but upgraded to 18 (which they send the wrong license) or 17 and earlier and I get the correct 19 license.