You have the 14G424-CD license file which is for 18 Maps. 19 Maps use the 14G424-CE file.

 

So, I am unable to update to 2019 maps? Is this because I updated to 2018 maps last year? Do you only get one free update? Or, is this an error on Ford's end? Why would it say I have an update available when I enter my VIN and ESN numbers?

Thank you for your time and knowledge!

 

That you need to get an answer from Ford.

 

Having done the map update recently, I have an idea what is wrong. I downloaded the software onto a flash drive and got the error the first time I tried to install. I went back to the instructions and noted they were very specific about ensuring the license file is on the USB, and they gave the file name. I noticed the file name I downloaded had a different file extension after the dot. I renamed the license file to match exactly what the instructions said it should be named, and then the update went just fine. It took about 45 minutes to finish, so do it on a long drive or be sure the vehicle isn't set to automatically shut off the engine if you run the update while parked. Good luck.

 

If you're eligible, I think there are ~3 or so free map updates from memory. It's always possible there is some glitch with the site to where it's generating a license for the old map data. Seems like that's what happened here i these are the direct files you got from the download.

 

I triple-checked and the file extension is the same. I see you have a 2019, I'm wondering if my 2018 is not eligible for 2019 maps because I updated last year to the 2018 maps "free".


I hope this is the case. I'll call Monday and see what Ford says.

Thanks for the replies!

 

On the update site, the only mention I saw of paying for updates was if you wanted a pre-loaded flash drive shipped to you. I'll be interested to see what Ford tells you.

 

Ok, I just downloaded the latest maps for both my 2019 F150 with Sync 3 v3.3 Build 19052 and my 2019 Ranger - same version and build of Sync 3.

The licence file provided is 14G424-CB. Why isn't the license file 14G424-CE as you have stated? Is this the same issue others have described that the license file being provided is incorrect?

Here are the remaining files that were included in the SyncMyRide folder:

 

that is the same list I downloaded, the autoinstall file is calling for CC not the CE. I know these files are different then the 1.18 I downloaded before.

 

Looks like the same may have happened. For the chunked maps (~MY19+), the license file is -CC. For whatever reason, it looks like it generated an older license file when you downloaded from Alom.