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The Ranger one is a new issue. So it sounds like if it has record at all of 18 maps then its sending the wrong one. All I have tried to do have either but upgraded to 18 (which they send the wrong license) or 17 and earlier and I get the correct 19 license.
License file provided from the website for my 2019 Ranger - same license file provided for my 2019 F150
I called the 800 number listed in the LST_ERR05 error message, explained the issue, and was told to call the "Sync3 Map Updates Line" - 1-800-900-8458 (which I see is listed here: https://syncnavigation.com/ford/contactus)
When I called the "Map Updates" number, I explained the issue and was told there is a "known problem" that is being worked on. They took my information and told me I would get an email when it was resolved.
I'll report back if I hear any updates about a fix...
I just downloaded and prepped the USB drive today and am having this same issue. Like many others, I had previously updated to the 2018 maps (although sync still reported that I was running 2017 maps.) 2019 Screw 4x4.
Files from the new Maps Update:
4U5T-14G421-CAC.tar.gz
4U5T-14G421-CBC.tar.gz
4U5T-14G421-CCC.tar.gz
4U5T-14G421-CDC.tar.gz
4U5T-14G421-CEC.tar.gz
4U5T-14G421-CFC.tar.gz
4U5T-14G421-CGC.tar.gz
4U5T-14G421-CHC.tar.gz
4U5T-14G421-CJC.tar.gz
4U5T-14G422-CAF.tar.gz
4U5T-14G422-CBF.tar.gz
4U5T-14G422-CCF.tar.gz 4U5T-14G424-CB.TAR.GZ
HB5T-14G386-TAC.tar.gz
HB5T-14G386-VGA.tar.gz
Files from the last Maps/Sync Update:
4U5T-14G381-AN.tar.gz
4U5T-14G391-CJ.tar.gz
4U5T-14G421-CAB.tar.gz
4U5T-14G421-CBB.tar.gz
4U5T-14G421-CCB.tar.gz
4U5T-14G421-CDB.tar.gz
4U5T-14G421-CEB.tar.gz
4U5T-14G421-CFB.tar.gz
4U5T-14G421-CGB.tar.gz
4U5T-14G421-CHB.tar.gz
4U5T-14G421-CJB.tar.gz
4U5T-14G422-CAC.tar.gz
4U5T-14G422-CBC.tar.gz
4U5T-14G422-CCC.tar.gz 4U5T-14G424-CB.TAR.GZ
GB5T-14G386-AB.tar.gz
HB5T-14G386-TAB.tar.gz
HB5T-14G386-VBA.tar.gz
HB5T-14G386-VEA.tar.gz
HB5T-14G386-VGA.tar.gz
My autoinstall.lst file seems to be calling for a "CC" license file...
Just updated my maps. Actually stumbled across this thread while waiting for it to update.
2020 F150 with Sync 3.4
I was prompted by FordPass with a notification so went to the website and followed the instructions. I updated successfully, but did run into the same error.
- I am using a Mac and properly formatted a 16GB USB 2.0 in exFAT like specified.
- I plugged the USB in and immediately was confronted with the same error mentioned. Reading their instructions the error happens when the license file is missing.
- Realized I made a rookie mistake and added the file to my computer copy of the update instead of the USB copy. So I, in fact, was missing the license file.
- My license file ends in “CC”. I’ve never downloaded from this site before so this is my first time.
- Update took 95 mins. Much longer than the 60 mins they specified. Could be due to an older slower USB stick, who knows.
So in conclusion, my error was my mistake of forgetting to add the file to my USB. The error is generated when the proper license file is missing. So reading through the thread the pattern seems to be with individuals who have used the site in the past are receiving the wrong license file.
I did the update on my 2017 last week Tuesday. I did not follow the instructions correctly and put the license file (CE) in the wrong spot. I received the error_05 as well. I read the instructions better that time and put the files where they were needed. Little over a hundred bucks and the files show the latest modification in the zipped file was from last year? Oh well. I put the truck in power accessory mode and put a battery charger on it. I was not going to have it idle for an hour or was I going anywhere for that long. After I had the files in the right spot, it did work. My wife used the new map over the weekend and she said it had her going all stupid routes to get to where she wanted to go... Maybe I need to tweak the settings some?
On Root of the USB
In the SyncMyRide folder
I hope this helps someone that is not sure of the way the files should look on the drive.
They're working on the wrong license issue now. If you're having this problem, if you're comfortable with it, PM me your VIN so I can forward along. Thanks!
They're working on the wrong license issue now. If you're having this problem, if you're comfortable with it, PM me your VIN so I can forward along. Thanks!
i pm’ed you. I really hated the way they bounced me around yesterday.
So I tried updating my wife's escape after I tried numerous times with my F150 and got the same error code. So definitely a license issue as I updated both vehicles last year with the 1 18 update. Now the waiting game for the fix.
07-06-2020, 05:56 PM
