Got my map update usb drive in the mail. When I plug it in all I get is an error. Lst_err05. I’m already updated to 3.3 on my 2019 f150.

any ideas?


thanks

 

I downloaded the zip file from the SyncNavigation.com website and am getting the same error code. According to the Ford Sync Instructions pdf (attached) this code means the map license file is missing. However, I followed the directions exactly and added the license file as directed. Called the 800-392-3673 number, but of course, they are not open at this time.

The last time I updated the maps I think that code was the result of not expanding the zip file correctly. I use a Mac and someone said you had to expand the zip file using Stuffit rather than the built-in Archive Utility. I tried to do that this time, but after expanding the file about 75% it came up with a message saying the "structure of the archive is damaged". So, I used the built-in Archive Utility and after adding the license file got the Lst_err05 code.

I don't think I have ever successfully updated the Sync software on the first try.

 

Yeah. I had the usb shipped to me. It gave the error. I just spent about 2 hours downloading and loading up a usb Drive of my own. It too gave the same error.

 

Having the same problem from downloading the update. It looks like the license file is wrong, the autoinstall.list file is calling for 4U5T-14G424-CC and the the one I was sent is 4U5T-14G424-CB. Also if you open the license file it has a list of different files so renaming the file doesn't work.

 

Guess that was 40.00 dollars down the drain. I’ll have to call Monday to see what they say. Kinda irritated with this.

funny thing is, I tried getting the complacently download but it wasn’t an option so I paid for the update.

I go to the site yesterday and it now shows the free download option.

 

I noticed this also when I tried to download the new maps and use my old license key. Figured it was worth a shot

 

Post the contents of the autoinstall file. I have done several vehicles successfully with the new 19 maps using the map website.

 

Not sure if this is what you mean, but . . .

SYNCGen3.0_2.0.16074_PRODUCT]

Item1 = HB5T-14G386-TAB
Open1 = SyncMyRide\HB5T-14G386-TAB.tar.gz

Item2 = HB5T-14G386-TKB
Open2 = SyncMyRide\HB5T-14G386-TKB.tar.gz

Item3 = JR3T-14G424-CE
Open3 = SyncMyRide\JR3T-14G424-CE.tar.gz

Item4 = GB5T-14G386-ZA
Open4 = SyncMyRide\GB5T-14G386-ZA.tar.gz

Options = AutoInstall

[SYNCGen3.0_2.0.16074]

Item1 = JR3T-14G421-CE
Open1 = SyncMyRide\JR3T-14G421-CE.tar.gz

Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]

Item1 = JR3T-14G421-CE
Open1 = SyncMyRide\JR3T-14G421-CE.tar.gz

Item2 = JR3T-14G422-CF
Open2 = SyncMyRide\JR3T-14G422-CF.tar.gz

Item3 = JR3T-14G423-CB
Open3 = SyncMyRide\JR3T-14G423-CB.tar.gz

Options = Delay, AutoInstall, Include, Transaction

 

That matches my functional installs for 3.0 units. Post a pic of the root level of your USB and then also the contents of the SYNCMYRIDE folder.