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Sync 3 Memory Issue

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Old May 31, 2023 | 03:14 PM
  #161  
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Originally Posted by js312
Someone posted that Ford told them fall. I hope they heard wrong or it's an extreme case of under promise over deliver. That seems like a really long time to let this go on.
I spot check the new TSBs, etc. a couple of times a week and have been keeping an eye out for something. My guess is that the same group of people who find new Sync releases on Ford's servers will find a utility package signed by Ford to clear the logs at some point.
Old May 31, 2023 | 03:34 PM
  #162  
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I can’t seem to read my tcm either. It’s giving me a non-response error (Hp tuners). I wonder if it’s related…?
Old May 31, 2023 | 10:00 PM
  #163  
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Originally Posted by Hesse
Yes, I did. Master reboot via touchscreen is not possible. Freezing. I did it via Forescan and via Buttons. No effect. I cannot install the rwdata cleaner after Jailbreak, because the mods tools are not found.
Have you run the interrogator utility I outlined earlier in this thread to get the xml file that says how much space the log directory has free?
Old Jun 1, 2023 | 08:10 AM
  #164  
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I did notice that the build number Sync shows is now the same as what is on Ford Owner. And in the last week or so, 1 out of 3 times I get screens popping up. It seems to be getting better?
Old Jun 1, 2023 | 09:29 AM
  #165  
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Originally Posted by barrytone
Have you run the interrogator utility I outlined earlier in this thread to get the xml file that says how much space the log directory has free?
<d2p1:PartitionHealth type=“/fs/rwdata/” total=“1.2G” available=“0”/>
Old Jun 1, 2023 | 09:49 AM
  #166  
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Originally Posted by Hesse
Yes, I did. Master reboot via touchscreen is not possible. Freezing. I did it via Forescan and via Buttons. No effect. I cannot install the rwdata cleaner after Jailbreak, because the mods tools are not found.
This may be to late but its not acually freezing.
i let my truck run with the key in it for about 35 minutes(had to put the truck in drive and bak in park every 10 to 12 minutes before it auto shuts off) and my restart went through.
i got the same thing. a black screen and i thought for sure it was frozen but the one day i craked a few beers and sat there and waited. it worked.
thr again and be patient.
Old Jun 1, 2023 | 09:58 AM
  #167  
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Originally Posted by Hesse
<d2p1:PartitionHealth type=“/fs/rwdata/” total=“1.2G” available=“0”/>
That would certainly make it hard for anything to run! As others mentioned, several hard reboots (in a row) and trying master resets until one or two take is about all I can suggest.
Old Jun 1, 2023 | 10:00 AM
  #168  
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Originally Posted by SoJerZee
I did notice that the build number Sync shows is now the same as what is on Ford Owner. And in the last week or so, 1 out of 3 times I get screens popping up. It seems to be getting better?
The log folder is probably purging just enough to keep issues at a minimum. If you run the interrogator utility I linked earlier in the thread, you might get an idea of how much free space you have, there's probably a sweet spot you are hovering around.
Old Jun 1, 2023 | 10:01 AM
  #169  
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Originally Posted by Perna00
I can’t seem to read my tcm either. It’s giving me a non-response error (Hp tuners). I wonder if it’s related…?
The Sync storage (at least the rwdata one referenced in this thread) is contained to the Sync unit itself. Yours would be the first case of it affecting other modules in the truck. Likely you have something else going on and it's not related.
Old Jun 1, 2023 | 10:43 AM
  #170  
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Originally Posted by Hesse
Yes, I did. Master reboot via touchscreen is not possible. Freezing. I did it via Forescan and via Buttons. No effect. I cannot install the rwdata cleaner after Jailbreak, because the mods tools are not found.
I had this issue (not with jail break) and I mention it in one of my posts. I needed to do enough master resets to clear enough memory to load the files. My MR would freeze for days, even before barrytone gave us the solution.

You need to sit there and hold the VOL+Advance buttons and just keep holding them, I did it for a few minutes, then I was able to do the master resets again, just let it keep recycling. I mention how much freed up memory I got with two, then I gave to two more for good measure (but I didn't test the last two.)

Originally Posted by Zenk
This may be to late but its not acually freezing.
i let my truck run with the key in it for about 35 minutes(had to put the truck in drive and bak in park every 10 to 12 minutes before it auto shuts off)
You can turn that off on the function screen. I usually just drive around, but it auto shut off can be turned off temporarily. It's under vehicle settings on your instrument cluster.

Last edited by Alex32503; Jun 1, 2023 at 10:46 AM.



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