My dealer has been great, include giving me a 2019 Fusion to drive a round while they are fixing the unit. I would tell them you have already did a master reset and that did not fix the issue, I would also take pictures of the screen.

 

On my 17 I had the APIM replaced about a year ago. Over the past few days it has acting up again. Will be going to dealership this morning.

 

I'll see if I can get a Copy of the codes when I go back in. I took video of my issues and narrated it along with talking through the reset procedures I had done. I think that probably saved me 1 or 2 trips to the Dealer. This issue also convinced me to get the Ford extended warranty from an online dealer on this truck before it went out of warranty. I had traded in my 2015 Platinum with 40K miles for this Raptor, but the only issues I had ever had with it were warped Brake rotors. So nothing to this extent.

 

I have an appointment next Monday so they can look at it. I also showed them the video of my situation. I currently have 38K miles and have a Ford extended warranty, so that should help.

 

Well, a little mad at the dealership. Miscommunication and no APIM for me today It's on order, I had a couple of other issues they were addressed while it was in the shop. It should be in next week, I will up date you then.

 

My dealership said the APIM's are not on backorder as of now. My first replacement it took about five weeks to get in.

 

No, someone forgot to order the unit, I needed the truck back because I am going out of town and I really did not want to leave it at the dealership for a week. it was a mix up between the tech and service advisor

 

Had an email a few hours ago that my APIM showed up this morning. So pretty much 3 weeks from when it was ordered

 

 

I am guess I am glad I am travel for the next two weeks, let time to deal with the lockup crap.. I figured out if I do a master reset once in a while, the lockups seems to be less.