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Old Jan 2, 2017 | 08:44 PM
  #361  
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Originally Posted by ajean
I have noticed a third issue this afternoon...

Interference with navigation

I had noticed weird things occuring with navigation yesterday while visiting family for the new year and I tried to diagnose those further this afternoon...

On the highway, going mostly straight with the truck, GPS, compass, and navigation maps were spot on.

Now, I activate either a turn signal or manual mode so that the camera-source module "activate"...

Afterwards, for a few seconds I could see the GPS positions going backward on the screen! After a few seconds, it stopped, but by then it had lost its position and was kind of not properly reference and not going into the proper direction.

After maybe 30 seconds perhaps, GPS and compass manages to get back on track and sync up properly with navigation maps.

I have been able to reproduce this at will.

It would seem like the module is producing interference with the GPS antenna and compass or something like that. I tried changing the module location but it didn't change anything.

I know that I hear a "clicking" sound coming from the module when it activate, maybe a relay of some sort, maybe it is this relay coil that is producing interference with the compass...

I will have to take out the module out of the system and see if everything is back to normal, but this is very annoying.

Next time I open up the dash, I may also try to isolate to module in some aluminum foil...

Anybody else with OEM navigation having this kind of scenario with the camera-source module.

(I'll try to make a video out of it in the coming days...)
Nope, I dont have any of the problems you've posted about. I also have factory nav and have never seen this issue on my rig. Obvious question but have you checked that all connectors are securely fastened? The snafu I had when I went offroading (at 50 mph) knocked connectors lose and I started getting all sorts of funky@$$ issues.

The clicking is normal. I also hear it whenever the module becomes active. I also don't think there is RF interference from camera-source's module, so the thin foil wont do anything. Your antenna is located far from the modules and there is plenty of metal in between it and everything else, so again I doubt it is interference.

Please do post the video, I am very curious. The more precise/concise information you have the better it'll be for Chris and crew to diagnose the problems. I hope you have already let him know of all these things.
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Old Jan 2, 2017 | 08:45 PM
  #362  
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How do you keep the camera lens clean in the winter?
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Old Jan 2, 2017 | 08:52 PM
  #363  
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Originally Posted by rsylvstr
How do you keep the camera lens clean in the winter?
You don't Master Chief. What I did was request the proper SF form and have a civilian subcontractor hang on to dear life in the bed of the truck and occasionally spray and wipe the rear camera.

My E3s caught on and decided that having daily GI parties was a better use of their time.
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Old Jan 2, 2017 | 09:10 PM
  #364  
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Originally Posted by Lurch96
ajean,

I did some further testing today. I can activate manual mode at any speed and the front camera will always work, but the rear camera will be a black screen and will only display below ~7mph. When I first enter manual mode, the screen is blank when above 7mph since the rear camera displays first, but a quick radio button press will display the front camera. Sounds similar to your problem and I'm guessing that's just how the system works.

I also have navigation and I too was able to replicate your interference problem almost every time I tried. Bummer. After leaving manual mode, when the nav map popped back up, the GPS position would be off by about 100 meters. It would correct itself after 20-30 sec. By the way, I hear the clicking too when the cameras engage.

The camera source module is not a flawless solution, but overall I'm very happy with both their customer service and products. I still think it's a great setup and would definitely recommend it.
@lurch96

You clearly confirm exactly what I was saying.

At least it is not an isolated problem and can be replicated...

Now let see if we can find a solution to it...

@texasfording

If I remember correctly, yours is a 2015, with Sync2... OEM Nav is quite different between our systems...

I wonder where is the compass located in our trucks... In the 2015 and in the 2016 ?

I need to make more test, but so far I "think" that when I engage the camera-source module, the compass is like it shifted 180 degrees... Really weird...

I've disconnected the side cameras but kept the dip switch for them active... I can clearly see the position going in the opposite direction of reality when I engage the turn signal and as soon as I release it, the position freezes a few seconds and then start moving erratically untill it lock back to the correct GPS position...

Investivation under way...
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Old Jan 2, 2017 | 09:16 PM
  #365  
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Originally Posted by ajean
@lurch96

You clearly confirm exactly what I was saying.

At least it is not an isolated problem and can be replicated...

Now let see if we can find a solution to it...

@texasfording

If I remember correctly, yours is a 2015, with Sync2... OEM Nav is quite different between our systems...

I wonder where is the compass located in our trucks... In the 2015 and in the 2016 ?

I need to make more test, but so far I "think" that when I engage the camera-source module, the compass is like it shifted 180 degrees... Really weird...

I've disconnected the side cameras but kept the dip switch for them active... I can clearly see the position going in the opposite direction of reality when I engage the turn signal and as soon as I release it, the position freezes a few seconds and then start moving erratically untill it lock back to the correct GPS position...

Investivation under way...
Oh you have sync 3 nav?

The GPS antenna is located where your center speaker is at or in that vicinity. Mine was slightly off center, so you may have to remove the grill and center speaker to access the antenna.

We can safely assume that the truck works normally with out the camera-source system installed.

So, divide and conquer. Disconnect the cameras and turn off the dip switches leaving only the rear OEM on (in bypass) and test all your scenarios.

Then add the front camera, then one side, then the other. If at any point the problem comes back, you have an idea of where its happening.
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Old Jan 2, 2017 | 09:56 PM
  #366  
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I too am having the same issue as @ajean and @lurch96 on my Sync 3.
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Old Jan 2, 2017 | 10:19 PM
  #367  
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Have you guys opened tickets/cases with Chris already? Sounds like its a wide-spread issue.
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Old Jan 2, 2017 | 10:47 PM
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Originally Posted by TexasFording
Have you guys opened tickets/cases with Chris already? Sounds like its a wide-spread issue.
Not I. Have been out on break.
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Old Jan 3, 2017 | 12:30 AM
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Originally Posted by TexasFording
Have you guys opened tickets/cases with Chris already? Sounds like its a wide-spread issue.
@TexasFording

I just sent an email to Chris with these issues discussed here and I tried to resume the difference between those issues as perceived by the 2015/Sync2 and 2016/Sync3 crowd.

I guess it may be some time before Chris gets back to me since tomorrow may be his first day on the job since some time and that his email inbox may have some email before mine...

Anyway, I'll post back when he gets back to me.

For the first few issues (backup camera not showing above 7mph, the TPBA not activating the screen, the screens flash going into reverse) I'm hoping that there a solution for those, maybe a new firmware for the module... But the GPS/compass/navigation problem worries me a bit more... Because if it is "interference" this will mostly not be corrected by a firmware update...

For the rest of the week, I'll let the module in since I've closed my dash and I dont have time to take it apart for now. But I'll definetely try to take some video of the issues.

I may try to take to module out next saturday... I wonder how will the backup camera works without the module... Sure hope it returns to the way it was before...

I may also try to play around with FORScan with some APIM settings... I have a backup of the previous settings and I also have the AS-BUILT data, so I may be able to see what the camera-source module changed to see if any of those change can explain the screen flash when going into reverse, maybe also correct this particular issue.

I really want this to work.

I also agree with one of your previous post; the front camera is a blessing, the side cameras are a gadgets, nonetheless, there nice to have. And in my case at least, the secondary backup camera (for my travel trailer) is definetely blessing #2 (even thought the installation for this is not going to be fun...)
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Old Jan 3, 2017 | 12:26 PM
  #370  
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Thanks for the information and I have forwarded up to our engineers. Sounds like TexasFording has tested on his 2015 and isn't experiencing the problems. Can someone else without SYNC 3 run through Ajean's testing to confirm the issues are not present as well please? Please include trim level, options (specifically if you have pro backup assist), year etc.

Looking to test:

1. Rear camera override over 7 mph - should be able to activate rear cam and front camera anytime
2. Pro backup assist - ensure factory rear camera comes on automatically and does not require manual override
3. Screen flash when putting the truck in/out of reverse (showing truck diagram then going to rear camera) - some of this may be unavoidable as the module takes control of the camera circuit
4. Interference with navigation - ensure the navigation is unaffected when side cameras are active

We are working on it thanks again for the info.

Regards ,
Chris

Last edited by camera-source.com; Jan 3, 2017 at 12:45 PM.
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