would probably raise a big yawn if it made the 6.00 news. Just needs more cheese And really, if you feel so aggrieved, you should walk away. However what you seem to be really asking for was for the dealer to further discount it as a result of Ford's behavior. So, which is it? What is the price on your grievance?


And if the dealer can sell it to someone else it is simple economics and following the laws of supply and demand. It always amazes me how many people here sign up for a deal and then want to renegotiate the terms at delivery. Can you imagine the outpouring of grievances if the dealer did the same thing???

 

so let me see if I have got this right. You want to place a special order, probably at invoice less holdback less $$ so the dealer has nothing left in it apart from a volume adder, then you want delivery of this to be prioritized over other dealer ordered stock that he may be able to make some money off.... right.....

 

I'm looking for the factory to compensate us, since the buck stops there

 

I don't see that happening.

 

Do you really believe their not making any money on us? They wouldn't be in business long

 

not what i said!. We all know they are making 50% profit at invoice pricing...

 

Absolutely!. I think they should give you your truck for free for the inconvenience. They should give you a butt-load of money as well..

 

Its 2015 & I can tell you the factory don't see special orders they see orders from dealerships & thats it.

 

I don't blame any of you all for being upset, I would be too.

 

In large part I agree with you up until the above statement. Many of us had an agreed price and, at least, a very good idea of delivery date. In fact in my case I was updated in early November that my truck would be here approximately November 18. I relied upon this information and took action to sell my existing truck and even built 4 weeks of padding into the timeline. (My truck is sold as of 12/18.)

I even had a private cash offer in hand that would have been valid and sweetened the deal if the truck were delivered when they said it would be.

Now it is Ford and/or the dealer (we really don't know the cause of the delay) changing the terms of the deal and saying truck will NOT be here until mid Jan even though it was built end of Oct., even though we previously informed you otherwise. Further, it is Ford who will not disclose any reason for such delay. A contract has to have consideration on both sides, not just the buyers. The buyer has a reasonable expectation that they can rely on the information supplied by the seller about the product... Such as when that product will be available.

What is debatable is the harm done by this detrimental reliance and what, if anything, is owed to the buyer. I always have the right to walk away. (However, some dealers are at least telling people they will not get their deposit back.)

While your statements about supply and demand are true, any company that treats customers in that manner will likely see the supply / demand curve change to negatively effect them if there is competition in the market.

I can't speak for all but for me even an explanation and an apology would go a long way toward keeping me happy. A reinstatement of the lost incentive money would turn me from an unhappy customer to an advocate.