I don't have anything else to add.

I just wanted to be the 1000th post!!!


And.............I missed it!!!

 

Smooth ... real smooth. LOL

 

Just an update with my own situation...I have a 2011 XLT Screw 4x4 5.0 6.5 bed and I had originally had a bit of a shudder that was intermittent at best. Now with 3300-3400 miles on it it has completely disapeared! Only issue not resolved presently is 0-10 mph shudder...looking into the Roadmaster active suspension and getting in on the "group Sale". Loving the truck and got 18.4 mpg on trip last week to Hilton head Island (1700 mi. round trip!) Hope all issues are resolved for all of you with the EB engines.

 

Whats up with this group buy and what's the deal with this suspension?

 

Roadmaster is giving a discounted priced the more members who buy the active suspension system.

 

I took my truck in a couple of weeks ago and had tsb 12-2-10 done. I saw no difference in mpg or the shutter. However, last week I got a phone call from a customer service manager at the dealership to see if I was happy with the service I received. I have never dealt with or talked to this woman before. It is just a customer service follow up thing they do I guess. I explained the situation and told her that the service I received from the dealership was fine but that I was getting tired of hearing that a fix is coming from Ford for the shutter issue. She said she would have a customer service rep from Ford get in touch with me. Sure enough a couple of hours later a customer service rep from Ford called me and took some info opened up a case for me and gave a free 5yr/75k extended warranty for the transmission. This is probably just another case of Ford blowing smoke but it kind of took me by surprise that they called me and did that without me calling and pitching a fit.

 

My truck has the high speed shudder and to be specific Courtney the customer rep told me 12-2-10 would not correct the shudder. I dont think anyone at Ford has a clue how to fix this issue..... After mine was reprogrammed I still had the shudder. However, I have noticed as the temperature increases the shudder is much less noticeable. For example, I towed yesterday, temp was low 60's and sunny. I could hardly notice the shudder. Therefore, I dont think its a spring issue. Just saying....I wish they would fig this out

 

Seems like no flash is going to fix condensation in the intercooler. The only thing would be to move the intake pipe position, so water doesn't fall in the engine. Ford's is using the 3.5 engine on other cars I wonder if they are having the same problem.

 

I believe some others have said the intake on the other 3.5's are in the middle of the intercooler where the f150's is at the bottom.

 

so my dealership has had my truck in twice in the past 6 months for this issue. oddly my issue is most severe between 70 and 75mph to the point that the passenger seat will shake violently.

The first time they blamed it on the tire model being prone to flat spotting from sitting on the lot ( i find this kind of hard to believe as it took a few weeks of searching to actually find the truck locally).

So they balanced the tires, then force balanced them. Issue still presented.

i , admittedly, was far too busy with work with the inability to take time off to keep on the dealership about the issue. many times i'd just keep the truck at 65mph and pray my fillings didn't fall out.

So i recently left my truck at the dealer for 3 full days because the issue has gotten to the unbearable point and I did not want to let the initial warranty run out prior to getting it resolved ( i'm at 25K now) .

I also requested that they perform " the shuddering TSB that I had heard about" . i was purposely vague, as i've come to realize that if i am too exact, the dealership gets blinders on and will not , for any reason, think beyond the exact issue that i describe.

So I get a call on monday from the dealership informing me that the tech replicated my issue, but they felt that they needed to do an alignment and rotate the tires ( i rotate them every 5K on the dot at home because the dealer charges a ridiculous rate of $50 to do it). At this point, I'm thinking that they are actually going to work with me to correct the issue, so in the spirit of good faith, i tell them to do it for $138.

Tuesday morning, i get a call from the dealer stating my truck is ready (2011 ecoboost xlt screw 157" purchase date April 2nd, 2011, for reference).

Mid-afternoon i head to the dealer to pick up my truck. I request to see the paperwork and realize that they have not performed any additional troubleshooting. They merely did the alignment and rotation, charged me for gas ( it was on 1/4 tank when i left it ) and stated that the issue was resolved.

A bit perturbed, I requested to speak with the service manager. The service manager listened to what I had to say, then disappeared into the back for 35 mins.

when he emerged, he had the tsb for 5-10 mph shudder printed out, stated that they could not find the TSB that i was referencing, and swore that the issue had been resolved. No further discussion was allowed as the service manager darted away , shoving the service paperwork and the TSB that didn't apply in my hand.

I happened to run into an acquaintance of mine who manages the body shop there and briefly expressed my disdain. He shook his head, indicated physically that it was BS, then verbally apologized for how I was being treated.

So, as soon as I left, I found the nearest highway and brought it up to speed. to my dismay, nothing changed.

Completely irritated, i decided to mull over my next step. After serious consideration, I opted to just call the customer relations line. Reason being, when i showed up to get my truck, i was in casual bum around the house clothes. shorts, t shirt, flip flops. I'm heavily tattooed and the service manager seemed to treat me like an ex con. I just didnt feel like dealing with him again.

i also opted to just take it to the corp level, as my father in law worked for ford for over 50 years. He's since passed, but my mother in law is still considered a ford "retiree" . We purchased via z plan. I figure maybe I'll get some street cred due to this.

so i opened my case and am awaiting a call back from a specialist. the initial rep made reference to being compensated at very least for a new set of tires. I also offered to leave the truck with whomever for the entirety of next week as I'll be out of town on business.

i'll update as things progress.