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Current SYNC 3 and CarPlay/Android Auto Information

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Old Dec 4, 2016 | 05:17 AM
  #191  
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Sorry if this question has been asked before, but...

My Motorola Z Force Droid is not on the approved phones list. I turned Android Play on and loaded Android Auto on the phone. When I plug the phone in, it and Sync 3 seem to communicate (phone screen goes into what looks like driving mode) but when I look for connected apps I still get a 'No apps found' message.

I upgraded Sync via Wi-Fi and it's on v2.2. My hub is blue. I don't understand why some Droid phones are on the list, but mine isn't.

It seems to me that if a phone is running an Android OS (at a certain revision level) then it should work. What the heck does the hardware have to do with anything?

I'm really disappointed that I can't use Android Auto, and I hope my phone will be on the approved list in an upcoming release. Like another user (and probably more than one) have done, I didn't get the Nav pkg. BECAUSE of the AA feature, believing I would be able to SYNC Waze to my touchscreen.

I can stream audio over bluetooth from my phone. I can make/receive calls from my phone. I can see my contacts from my phone. But 'No Connected Apps.'

2016 F-150 XLT 302A

Last edited by eracer; Dec 4, 2016 at 05:26 AM.
Old Dec 4, 2016 | 07:37 AM
  #192  
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Originally Posted by eracer
Sorry if this question has been asked before, but...

My Motorola Z Force Droid is not on the approved phones list. I turned Android Play on and loaded Android Auto on the phone. When I plug the phone in, it and Sync 3 seem to communicate (phone screen goes into what looks like driving mode) but when I look for connected apps I still get a 'No apps found' message.

I upgraded Sync via Wi-Fi and it's on v2.2. My hub is blue. I don't understand why some Droid phones are on the list, but mine isn't.

It seems to me that if a phone is running an Android OS (at a certain revision level) then it should work. What the heck does the hardware have to do with anything?

I'm really disappointed that I can't use Android Auto, and I hope my phone will be on the approved list in an upcoming release. Like another user (and probably more than one) have done, I didn't get the Nav pkg. BECAUSE of the AA feature, believing I would be able to SYNC Waze to my touchscreen.

I can stream audio over bluetooth from my phone. I can make/receive calls from my phone. I can see my contacts from my phone. But 'No Connected Apps.'

2016 F-150 XLT 302A
You're phone needs to be running running 5.0 (Lollipop) or later to support AA. If it's not, you'll need to check with Moto to see if they have an upgrade or you may need to upgrade your phone.

Haven't heard of Sync3 version 2.2, yet. You may want to post a picture of your about/version screen. The color of the hub dines't matter and the good thing for you is that the hub doesn't need to be upgraded for AA.
Old Dec 4, 2016 | 08:23 AM
  #193  
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Originally Posted by BW1974
I have a post July build 2016 F150 XLT with 2.0 already installed. I ordered HC3Z-19A387-B (BLUE BACKLIGHTING) from FordPartsGuru.com on 11/23. It showed up today, 11/30. I used a plastic trim tool kit and swapped out the part in under 5 minutes. Turned on the truck, plugged in the phone, and CarPlay launched. Worked like a charm. Thanks for posting the part numbers. Awesome!
Just ordered my module but once I get it out is it just one connector on the back to swap it out? Thanks for everyone's input on this because my local dealer is in the dark on this and remote access too. I hope to have them both working very soon.
Mike
Old Dec 4, 2016 | 08:37 AM
  #194  
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Originally Posted by Mike Bova
Just ordered my module but once I get it out is it just one connector on the back to swap it out? Thanks for everyone's input on this because my local dealer is in the dark on this and remote access too. I hope to have them both working very soon.
Mike
there's two plugs on the back on the hub, one 4 prong for power and the second one is a usb connection. Just push in the tabs on the connectors to pop them off.
Old Dec 4, 2016 | 11:11 AM
  #195  
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Originally Posted by eracer
Sorry if this question has been asked before, but...

My Motorola Z Force Droid is not on the approved phones list. I turned Android Play on and loaded Android Auto on the phone. When I plug the phone in, it and Sync 3 seem to communicate (phone screen goes into what looks like driving mode) but when I look for connected apps I still get a 'No apps found' message.

I upgraded Sync via Wi-Fi and it's on v2.2. My hub is blue. I don't understand why some Droid phones are on the list, but mine isn't.

It seems to me that if a phone is running an Android OS (at a certain revision level) then it should work. What the heck does the hardware have to do with anything?

I'm really disappointed that I can't use Android Auto, and I hope my phone will be on the approved list in an upcoming release. Like another user (and probably more than one) have done, I didn't get the Nav pkg. BECAUSE of the AA feature, believing I would be able to SYNC Waze to my touchscreen.

I can stream audio over bluetooth from my phone. I can make/receive calls from my phone. I can see my contacts from my phone. But 'No Connected Apps.'

2016 F-150 XLT 302A
​​​​​​I have the same phone, sync 3 v1 and was wondering why my phone/ truck kept being glitchy while connected. Ever since my phone upgrade, nice to know why now. Starting to regret my phone upgrade now. And my nav on the truck doesn't work at all now. But that might be a separate issue.
Old Dec 4, 2016 | 12:17 PM
  #196  
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Originally Posted by eracer
Sorry if this question has been asked before, but...

My Motorola Z Force Droid is not on the approved phones list. I turned Android Play on and loaded Android Auto on the phone. When I plug the phone in, it and Sync 3 seem to communicate (phone screen goes into what looks like driving mode) but when I look for connected apps I still get a 'No apps found' message.

I upgraded Sync via Wi-Fi and it's on v2.2. My hub is blue. I don't understand why some Droid phones are on the list, but mine isn't.

It seems to me that if a phone is running an Android OS (at a certain revision level) then it should work. What the heck does the hardware have to do with anything?

I'm really disappointed that I can't use Android Auto, and I hope my phone will be on the approved list in an upcoming release. Like another user (and probably more than one) have done, I didn't get the Nav pkg. BECAUSE of the AA feature, believing I would be able to SYNC Waze to my touchscreen.

I can stream audio over bluetooth from my phone. I can make/receive calls from my phone. I can see my contacts from my phone. But 'No Connected Apps.'

2016 F-150 XLT 302A
Please post a picture of v2.2
Old Dec 4, 2016 | 04:41 PM
  #197  
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Well My truck did something cool last night. I started the truck off and 10 minutes later restarted it, screen completely black. Nothing I did brought it back even turning the truck off, opening the door then restarting. I could still control the music but no screen at all. about 2 hours later I turned the truck off to refuel and when I started the truck again it showed the A/C controls but I don't have auto climate control.

I'm going to try and update to 1.1 now. Unsuccessful, bluetooth, wifi, and using the USB method.

Last edited by mechanicboy; Dec 4, 2016 at 05:17 PM.
Old Dec 4, 2016 | 06:10 PM
  #198  
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Originally Posted by mechanicboy
Well My truck did something cool last night. I started the truck off and 10 minutes later restarted it, screen completely black. Nothing I did brought it back even turning the truck off, opening the door then restarting. I could still control the music but no screen at all. about 2 hours later I turned the truck off to refuel and when I started the truck again it showed the A/C controls but I don't have auto climate control.

I'm going to try and update to 1.1 now. Unsuccessful, bluetooth, wifi, and using the USB method.
This happens to me once a week.
Old Dec 4, 2016 | 10:47 PM
  #199  
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What are the best CarPlay apps?
Old Dec 5, 2016 | 12:49 AM
  #200  
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Originally Posted by zukmeister
What are the best CarPlay apps?
The 3rd party apps are currently limited to just providing audio content. Other apps are the built in apps on the phone (maps, phone, messages, Podcasts, Music)

http://www.apple.com/ios/carplay/



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