lratcliff

I'm having similiar problem with my 2016 F-150. Brought it in to the dealer and they are saying the APIM needs replacing....cost about $1,000. Truck out of warranty with 42,000 miles. Any other options?? Thanks Lratcliff

leonoe

iTrader: (1)

I assume you are referring to a Sync 3 APIM module. If you're 100% sure that the problem is the APIM, keep an eye on the classified section of this forum and replace yourself... they come up for sale every once in awhile. It requires disassembly of part of your dash but it isn't too difficult and it'll only cost you the APIM itself. The difference in price of you doing it vs. the dealer is significant... hundreds vs. $1000. There's a handful of experts on this forum that if you buy from them, they can probably configure it for your truck based on your VIN, which avoids you having to reprogram via Forscan.

Here's an ad for one from a few days ago: https://www.f150forum.com/f122/sync-3-apim-405778/

RockyMountain

This seems to be a common problem. My 2017 is going in on Tuesday to have this looked at and get the part ordered. I have no gps, bluetooth constantly disconnects, button response is very slow and a few other weird things. Dealer thinks it is the apim.

rogerswt

Add me to the list. I’ve been experiencing exactly the same symptoms (no gps, buttons unresponsive, backup camera not turning off, occasional black screen) and the dealer is replacing the APIM today. Fortunately, my dealership found it quickly and went directly to replacement. Hopefully the new APIM will last longer than the old one, which failed in only 20 months.

RockyMountain

APIM replacement fixed all of my issues.

wtcorley

I was having similar issues, mine were completely random and inconsistent. I could drive to work and not have any issues, leave to go to lunch and bluetooth audio not work, Nav not work, and even if I tried plugging my phone in via USB, it would say media device not available. I also occasionally experienced the phone seemed to be connected, the album artwork would appear, and the timer on the song would be ticking by both on my screen and my phone, but no sound would come out. However, it never had an issue bluetooth phone calls, which I found extremely odd... could not stay connected for bluetooth to play a song, but rock solid if someone called me???

I tried updating, reinstalling the software, several master resets, tried different phones, erased any connection between the phone and the sync and repaired from scratch, tried resetting the APIM, charged the battery, left the battery disconnected over night, etc etc... Nothing ever seemed to make a difference... Finally bit the bullet and got a new APIM installed, and now everything is running great. I bought my truck used, so I did not have experience before it failed, but all the functions seem smother and response times to touches are vastly improved as well.

I can't remember who, but someone offered me a APIM for about $650 programmed to my vin, but I ended up getting the dealer to do it for me, as they owed me from a prior experience, and did not charge me labor, and the APIM was the same cost from them

2016 F-150 March Build

rogerswt

New APIM and now all is well. Added CarPlay upgrade/media ports at same time ... its like a completely different system now. Snappy, better search, different nav voice ... plus all the CarPlay functionality. I assume what I see now is what the 2018 owners see.

wishiwas

I have a Sync 3 Nav APIM and a HD radio for sale.
Originally came out of a 2015 Mustang, was then in my 2016 F150 before I traded it.
Updated to sync ver 3.0.
You must know how to activate them using Forscan.
Asking $600 for the pair.

Benjamin Bixby

I tried updating from SYNC 3 v1.0 to 2.3 and got wacky results (it said it was successful - displays v2.3 on the "About" screen) including the "Voice Recognition not ready" message when pressing the sync button on the steering wheel. Took it to the dealer this morning and they were quick to diagnose the problem - APIM module requires replacement. I just bought this truck CPO (fortunately) so all covered under warranty. They said the APIM module is on backorder and will probably take a few weeks. Will update here once that happens to let you know if that resolves my truck's issue(s).

tigerfan_9

same issues here but they told me the APIM was backordered last week. waiting for the call to replace it, mine was brought in under the original warranty.