I believe so...she mighta been there before but never dealt with customers. It was the first ive heard of her yesterday when kitchenboy told me about her.

 

Start calling at 9am this morning... I got the tip off from murderisthegame. I called and got through within 2 rings of 4 different calls at this timeframe... They never had my new serial number for my new programmer, but that only took 1 minute for them to clear up. After I updated I had my custom tunes within an hour of my first call..
There is a new update for the cs and cts, so you should update immediately to save time.

 

So they don't do tunes anymore for 97-03 f150s?

 

When I updated my CTS my tunes were ready I just had to unplug the device after the update and then plug it back in like normal and bam there they were!

 

They still help the customers who already have the tunes for those years and offer upgrades when there are any, but unfortunately if you don't already have them they don't offer them anymore.

 

I'm running fusion on my CS... How do I update?? Plug it back into computer?

 

Yup...a screen might appear that says you need to update the software/firmware automatically. If not then you will have to click "update" on the menu bar.

 

Actually they do still offer the Gryphon CS & CTS with custom tunes for the 97-03 F150s, just not for the original Gryphon.

 

so i just updated the firmware on my cts through fusion. i returned the truck back to stock before the update. when i plugged the tuner back into my truck to re-tune it with the tow tune i get an error that says the fuel type does not match the device and there is no tunes to select it just says error where it usually has the stock/tow/performance tunes wtf??

on a side note i got through to angela and shes getting my custom tunes dealt with FINALY. but in the mean time wtf?

 

That's weird... when I updated my CTS firmware my custom tunes were already in fusion and I just hooked my device up again to load those and everything worked just fine... maybe you need to reset your ECM?