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Sync map update LST_ERR05

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Old Jul 10, 2020 | 12:33 AM
  #111  
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I don't get why my "About SYNC" page still lists my map version as 1 18 after I've run the update that I downloaded just a couple weeks ago.
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Old Jul 10, 2020 | 03:34 AM
  #112  
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Question...

When formatting the USB flash drive, what Allocation unit size should be selected? Does it even matter and that's why the instructions don't address this question?

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Old Jul 10, 2020 | 07:28 AM
  #113  
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Originally Posted by Taggart
I don't get why my "About SYNC" page still lists my map version as 1 18 after I've run the update that I downloaded just a couple weeks ago.
Known bug in v3.3, assuming you’re on it. It’ll reflect the right version when updated to v3.4.

Originally Posted by tmcolegr
Question...

When formatting the USB flash drive, what Allocation unit size should be selected? Does it even matter and that's why the instructions don't address this question?
Default should be fine.
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Old Jul 10, 2020 | 07:57 AM
  #114  
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Originally Posted by UofMEngineer
Known bug in v3.3, assuming you’re on it. It’ll reflect the right version when updated to v3.4.
Are we assuming the next update that will be released in August for 2019s with v3.3 will be v3.4?

SSM 48935 - 2019 Various Vehicles - Audio Voice Prompt Concerns While Providing Directions

Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
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Old Jul 10, 2020 | 08:02 AM
  #115  
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Originally Posted by tmcolegr
Are we assuming the next update that will be released in August for 2019s with v3.3 will be v3.4?

SSM 48935 - 2019 Various Vehicles - Audio Voice Prompt Concerns While Providing Directions

Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Yep, same release as the SSM for 2020’s with the “In Michigan...” address search bug. Though that one still shows July availability.
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Old Jul 10, 2020 | 12:18 PM
  #116  
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Master Reset did nothing to help my issue. I have a 128gb drive coming in today so will try it with that one, and give an update later.
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Old Jul 10, 2020 | 02:17 PM
  #117  
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I can't even get my 2019 Lariat to recognize the USB drive. Plug it in and it pops up a couple of windows that say this USB device is not supported.
I have tried formatting the 32GB drive on a Windows PC as FAT32 and EXFAT and as EXFAT on a MAC.

I have a -CC license file. and Sync is v3.3

Not sure what is going on, but certainly no updating.
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Old Jul 10, 2020 | 02:55 PM
  #118  
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Originally Posted by tyarmas
I can't even get my 2019 Lariat to recognize the USB drive. Plug it in and it pops up a couple of windows that say this USB device is not supported.
I have tried formatting the 32GB drive on a Windows PC as FAT32 and EXFAT and as EXFAT on a MAC.

I have a -CC license file. and Sync is v3.3

Not sure what is going on, but certainly no updating.
I had the same issue - it would pop up that an update was detected, then the update would disappear and the USB go into standby. Finally gave up and ordered the USB from Ford
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Old Jul 10, 2020 | 03:32 PM
  #119  
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I successfully updated this morning. It took forever, 2.5 hours, but it did it.

For the folks having usb problems, you might try a "full format" versus a "quick format", and exFat file System with default allocation unit size.

Thank you all, and looking forward to 3.4!

-John
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Old Jul 10, 2020 | 06:03 PM
  #120  
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Originally Posted by RubberSideDown
I successfully updated this morning. It took forever, 2.5 hours, but it did it.

For the folks having usb problems, you might try a "full format" versus a "quick format", and exFat file System with default allocation unit size.

Thank you all, and looking forward to 3.4!

-John
Did you see updating software or what ever it says on the top of the screen the whole time?
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