UofMEngineer

Make sure it actually finished the map update. Check the actual packages not the version on screen.

bcbbc2202

Thanks. How would I check the packages?

UofMEngineer

See earlier post in the thread: https://www.f150forum.com/f118/sync-...8/#post6640218

bcbbc2202

Thanks. This is what I'm getting:

bcbbc2202

And looking at previous posts I see that I'm missing something, last part probably.

UofMEngineer

Yep. It’s trying to continue the map install. Plug that back in to let it finish.

bcbbc2202

Thanks for the help.

Taggart

You will have to do the installation all over again, which takes at least 90 minutes with a couple of reboots along the way. The process won't finish until about 20 minutes after the second reboot, so be more patient than I was the first couple times. You might have to download the files again from the link on your order e-mail to get the thumb drive to work.

t5montecarlo

Yesterday, I installed the map update in my 2019, with Sync 3.3, and when completed, the display showed the map version as NA 1 18 (same as before the update, as expected). The map update took nearly 2 hours. I was patient enough to wait until well after the 2nd reboot, when the steady Completed prompt appeared.
Today, I installed the Sync 3.4 update, and the map version still displays as NA 1 18. The Sync 3.4 update took about 30 minutes.

Must I run the map update, again?

P.S. The Sync 3.4 update deleted my Sirius XM serial number. I had to contact Sirius, who sent an update to my radio. The update was said to take about an hour. I tried about 2 hours later and the screen showed the subscription being updated and then the radio worked. At first, I only heard the Channel 1 preview. About 5 minutes later, the other channels began working.
Also, either the map update or the Sync update deleted my Navigation Favorites.

George Reither

For those still getting the error, Linux is case sensitive. Make sure the extension *.tar.gz on that license file is lower case. That was MY issue.