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Sync map update LST_ERR05

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Old Jul 7, 2020 | 06:41 PM
  #71  
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Originally Posted by EcoPowered11
Downloaded my package yesterday morning. First attempt I screwed up and had the 4U5T-14G424-CC License file in the wrong spot and got the LST_ERR05 message right away.

Second attempt started OK with acknowledging upgrade, etc. Ran for almost an hour, rebooted once an then came up with "Installation Failed - Error Code: PKG_ERR03 - Download files again and retry install."

Downloaded again, reformatted USB, reloaded and retried to install again. This time no acknowledgement screens, it just went to "Upgrading system..." It ran for almost an hour again and then gave me the "Installation Complete" screen. After removing the USB and restarting the vehicle, it still says NA 1 18, same as when I started. Tried the whole process from download to install again today and the truck would not even start the upgrade process.

I emailed ford@call24.com this afternoon and got this for a reply:"Your vehicle is up to date. If you saw the completion message, then you are ok. There is a glich with the sync software. So the next time your sync software updates then it will change and show the correct map version number."

Seems kinda weird to me... How can I confirm that my map is now NA 1 19?

Any thoughts or suggestions would be welcome.
Dennis
So, there is a glitch with v3.3 where it isn't showing the right installed nav version. Do you know how to get to the IVSU Versions bezel diag screen? You can check the packages that are installed there against the files you have to confirm your data updated.
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Old Jul 7, 2020 | 06:51 PM
  #72  
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Originally Posted by UofMEngineer
So, there is a glitch with v3.3 where it isn't showing the right installed nav version. Do you know how to get to the IVSU Versions bezel diag screen? You can check the packages that are installed there against the files you have to confirm your data updated.
I remember having this issue when I updated my 2019 F150 from Nav v1.17 to v1.18. I validated the Nav files were installed but the screen still shows v1.17.

Could you please post how to access the IVSU menu using bezel diagnostics? I can't remember how I did that.
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Old Jul 7, 2020 | 06:56 PM
  #73  
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Originally Posted by tmcolegr
I remember having this issue when I updated my 2019 F150 from Nav v1.17 to v1.18. I validated the Nav files were installed but the screen still shows v1.17.

Could you please post how to access the IVSU menu using bezel diagnostics? I can't remember how I did that.
With CD player --> Turn on the radio. Press and hold seek forward and CD eject on the EFP for ~10 seconds, end the speaker walk-around, select APIM Diagnostics, select IVSU Versions.
No CD player --> Turn on the radio. Press and hold seek forward on both the EFP and steering wheel for ~10 seconds, end the speaker walk-around, select APIM...
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Old Jul 7, 2020 | 07:13 PM
  #74  
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Originally Posted by tmcolegr
I remember having this issue when I updated my 2019 F150 from Nav v1.17 to v1.18. I validated the Nav files were installed but the screen still shows v1.17.
I believe that was a bug with v3.3 I had the same issue. It displayed the correct maps version when I went to 3.4
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Old Jul 7, 2020 | 07:21 PM
  #75  
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Originally Posted by UofMEngineer
OK, I got some confirmation now that the problem was indeed fixed earlier today, hence the re-downloads are now serving the right license.
Downloaded and installed today with no problem.

Thanks!
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Old Jul 7, 2020 | 07:22 PM
  #76  
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Originally Posted by Duaharimau
Downloaded and installed today with no problem.

Thanks!
How long did it take?
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Old Jul 7, 2020 | 07:23 PM
  #77  
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Originally Posted by UofMEngineer
So, there is a glitch with v3.3 where it isn't showing the right installed nav version. Do you know how to get to the IVSU Versions bezel diag screen? You can check the packages that are installed there against the files you have to confirm your data updated.
Thanks for the info! I checked the IVSU Versions info and it looks like the first three items are not in the package and the last 2 of the items 4U5T-14G421-CAC and 4U5T-14G422-CAF match the files in the install package. There are 14 items in the package, so I am not sure what that means...


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Old Jul 7, 2020 | 07:26 PM
  #78  
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Originally Posted by 2.7er
How long did it take?
About 50 minutes. Make sure you wait until you get the "installation complete you can remove the usb" screen. there were a couple times when it restarted and seemed like it was done, but then the "installing system update" message would appear again at the top of the screen again.
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Old Jul 7, 2020 | 07:32 PM
  #79  
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Originally Posted by EcoPowered11
Thanks for the info! I checked the IVSU Versions info and it looks like the first three items are not in the package and the last 2 of the items 4U5T-14G421-CAC and 4U5T-14G422-CAF match the files in the install package. There are 14 items in the package, so I am not sure what that means...

You're all set. You have the 19Q1 map and nav voice packs loaded. The map is chunked by region, and the nav voice by language. That why you'll only see one of each at a time.
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Old Jul 7, 2020 | 08:24 PM
  #80  
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Originally Posted by 2.7er
How long did it take?
I started mine at 4:18pm and it finished at 5:22pm. 1 hour 4 minutes.
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