Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by: Worksport

First recall?

Thread Tools
 
Search this Thread
 
Old May 17, 2015 | 05:13 PM
  #61  
KBiddle's Avatar
Junior Member
 
Joined: May 2015
Posts: 5
Likes: 0
From: Lake Elsinore , CA
Default

Ford called me about the recall. Had it in the next day to the dealership. Took an hour to have it checked out. It was all good.
Reply
Old May 18, 2015 | 01:25 PM
  #62  
EdFX4's Avatar
Junior Member
 
Joined: Nov 2012
Posts: 4
Likes: 0
Default

Curious if anyone has experienced a creaking sound coming from their steering column inside the cabin? I am not on the recall list either according to Ford's web site.
Reply
Old May 18, 2015 | 01:42 PM
  #63  
mbell's Avatar
Senior Member
 
Joined: Feb 2015
Posts: 732
Likes: 95
From: Houston Texas
Default

Originally Posted by Derodeo
Good call, I checked again today and this time my truck IS showing as being recalled.


If your truck has a problem with the rivets and requires an actual REPAIR the dealership should provide a rental if they have to order parts, wash your truck and top it off with gas.
Reply
Old May 18, 2015 | 02:57 PM
  #64  
buzzin 1/2 dozen's Avatar
5 Year Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2015
Posts: 551
Likes: 185
From: Mid Atlantic
Default

I got an envelop from Ford in today's mail that said "Recall Notice" and thought oh well I guess my truck was on the list.
But after opening, it was for my wife's Explorer something about door handles.
Reply
Old May 19, 2015 | 08:50 AM
  #65  
mbell's Avatar
Senior Member
 
Joined: Feb 2015
Posts: 732
Likes: 95
From: Houston Texas
Default

Originally Posted by tsdahc
According to ford owner I'm on the list, called the dealer and they said they won't have parts until the 18th, goes in on the 18th at 0700. Hope whatever prompted the recall doesn't break before the 18th. Going to have them fix my drivers seat leather at the same time. Looks awful it's so loose that you can pull a few inches away from the seat and still have leather in your grasp.
There's no parts needed for most of them. The recall is to INSPECT the rivets and most of them are fine. I suggest you have them check it anyway. If your vehicle needs parts then Ford will provide a rental vehicle, after all this IS a safety recall. They will also wash and gas your truck.
Reply
Old May 19, 2015 | 08:56 AM
  #66  
mbell's Avatar
Senior Member
 
Joined: Feb 2015
Posts: 732
Likes: 95
From: Houston Texas
Default

When a new recall is announced service departments get blasted with phone calls. This causes a natural response from service advisors that goes something like this, "That recall just came out so there's no parts available for it yet. It will probably be a week or 2 before we have the parts so I'd recommend you call back then.". Most the time they haven't even bothered to read the details of the recall. In this case, it requires an inspection of the steering shaft. MOST vehicles are fine, those that aren't may need parts ordered but Ford is going all out to make sure that there's not a lot of negative reporting on this. They are offering a rental car, washing of the truck before you pick it up, and topping off the tank with gas. So if your vehicle is affected by this recall schedule it in to be inspected, it only takes a few minutes but does have to be written up and worked in their shop load. Most likely you'll be on your way in about an hour or less.
Reply
Old May 20, 2015 | 10:02 AM
  #67  
Krieg's Avatar
Senior Member
 
Joined: Mar 2015
Posts: 333
Likes: 110
Default

Yep, it's just a fact of manufacturing. At least Ford is fessing up to this without a grunt, unlike some companies in the news lately.

I'm not sure there's really a better way to handle it. I mean, after all the time it takes to identify the problem, then isolate the potential production runs which may have the issue, the only thing you can really do is blanket-mail all the VIN's in that group and hope people come in. By blanket-mailing all those people though you cause most of them to freak out a bit. Can't really help that, though.
Reply




All times are GMT -4. The time now is 05:15 PM.