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Old Jun 26, 2011 | 05:51 AM
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Haven't had any problems with Sync in my 2010 SCREW till yesterday. It won't recognize my Ipod when I command it to "USB" . I've tried everything I could think of to get it to work, just get a readout that says "no USB present" or something like that.
Any thoughts?
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Old Jun 26, 2011 | 07:15 AM
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Have you tried pulling the sync fuse? It's #2 on the 11, not sure if it's the same on your 10... either way it will be listed in the manual. I've had the same problem about 3 or 4 times and pulling the fuse, waiting about 3 minutes, and putting it back in has fixed it for me each time. kind of a pain to contort yourself under the seat, but only thing I've found so far that works.
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Old Jun 26, 2011 | 07:25 AM
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The USB voice command is used only when you have a flash drive with music pugged into the USB port. At least that's how mine works.


Last edited by shortride; Jun 26, 2011 at 07:27 AM.
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Old Jun 26, 2011 | 08:54 AM
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Try resetting the ipod.
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Old Jun 26, 2011 | 11:27 AM
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Originally Posted by hofstet
Haven't had any problems with Sync in my 2010 SCREW till yesterday. It won't recognize my Ipod when I command it to "USB" . I've tried everything I could think of to get it to work, just get a readout that says "no USB present" or something like that.
Any thoughts?

Yes there is an issue with the Sync system take it in have the dealer do TSB 11-6-9. I had the same issue and that fixed it as per the suggestion of other people here on the forum.
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Old Jun 26, 2011 | 11:49 AM
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The same thing has happened to me (2 times). I am not sure how I fixed it each time (or if it fixed itself) but resetting the Ipod doesn't seem to help.

Mine started working again before I got it to the dealer. If you take it to the dealer and they fix it, please share.
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Old Jun 26, 2011 | 03:08 PM
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Originally Posted by tufcat
The same thing has happened to me (2 times). I am not sure how I fixed it each time (or if it fixed itself) but resetting the Ipod doesn't seem to help.

Mine started working again before I got it to the dealer. If you take it to the dealer and they fix it, please share.
Again take your vehicle in have them perform Sync TSB 11-6-9
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Old Jun 26, 2011 | 10:08 PM
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Originally Posted by shortride
The USB voice command is used only when you have a flash drive with music pugged into the USB port. At least that's how mine works.


and amazing that is the one i use, and my truck dont recognize it
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Old Jun 27, 2011 | 06:15 AM
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Thanks for the help. I'm calling my dealer this morning. Will report when fixed.
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Old Jun 27, 2011 | 08:45 AM
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Originally Posted by hofstet
Haven't had any problems with Sync in my 2010 SCREW till yesterday. It won't recognize my Ipod when I command it to "USB" . I've tried everything I could think of to get it to work, just get a readout that says "no USB present" or something like that.
Any thoughts?
I didn't know you could command an ipod to "USB". Are you using your phone remotely or is it connect to the USB port?
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