Anyone have the dealership update your sync software and then not have nav?
I have zero time to go to the dealership or schedule an appt to drop it off.

I had them do an update and now the square on the my touch system screen is a compass instead of a map. I remember it used to have a map.

Any ideas on how to fix this or is a trip to the dealership the only way to go?

Thanks!

 

Hi MTN GHOST RIDER,

It sounds like the navigation application did not load properly. I understand that time is valuable and a visit to the dealership is inconvenient; however, they are in the best position to assist. They'll have to reload the application. It's not that can be done on your own.

Keep me posted!

Shaay

 

Thanks for the info. I was afraid of that. I'm about 1-1/2hrs from my dealership and won't be able to get there anytime soon. Can I take it to any Ford dealership since I'm still in my warranty with 23k miles?

 

Can you post a picture of your screen? Do you know what update they installed? Have you gone to the Ford web site to check if it shows the update installed?

 

Is the SD card installed...?
I know it's a simple question, but when you remove the card, that's what it shows and is, just a compass.

 

[sarcasm] A Sync system not working? That's so odd, that almost never happens. lol [/sarcasm]

 

On my 2015 with 3.8 installed I have a compass until, I push the nav button or tell her to show map.

 

A map does not show in that quandrant - a compass does, activate that quadrant and you get to navigation and a map.

As others say - also check the SD card.

After all of that - everything I've learned from here and owning cars for so many years - never let the dealer or anyone else touch your truck for anything you can do yourself. Some may not feel technically savvy, but updating sync is pretty straight forward if you've got a USB key and an hour.

Hope it is easily fixed. If the system is running at all - I'd just try the update again - download online.

 

On mine, it's a compass that shows the streets, until I activate Nav. Then it goes to a full screen map.
If I take out the card, it's still just a compass,(no street names) and won't do anything when I press on the Nav quadrant.

 

And now we can even do stuff the deal can't.

https://www.f150forum.com/f118/confi...ntrols-345330/