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Showing Visitor Messages 1 to 10 of 24
  1. dwhitley0381
    01-17-2017 11:05 PM - permalink
    I was told to contact the IVT team. Can you help me with this issue
    This happened to me this weekend. I took a trip to Beaumont TX from Houston, when I left no traffic when I got about 20 miles outside of Beaumont it started showing traffic. I actually went all the way to Lake Charles Louissanna and still had traffic, left there a few hours later and came back to Houston Traffic worked even when I got to Houston however after I parked and restarted the truck there was no more traffic. I really would like to know is Ford working on a fix for this? Thank you David
  2. wishiwas
    12-09-2016 02:25 PM - permalink
    My 2016 F150 was manufactured on 11-30-16 Sync 3 V2.
    My USB hd is not being recognized by the truck.
    The drive is formatted Fat32 and has always worked in my 2015 Sync 2 without issue.
    I have the blue rings around the ports (I haven't pulled it out yet to get the model number off it). Is it possible I need part # GJ7Z-19A387-B instead?
  3. LuckyDucker
    10-22-2016 09:12 PM - permalink
    Oops, don't know why my message posted here rather than a PM.
  4. vpatel99
    08-17-2016 11:13 AM - permalink
    I bought 2016MY Ford F150 equipped with SYNC 3.

    I Can use siri but can not connect phone through apple car play.....
  5. ryanvan9
    06-22-2016 02:17 PM - permalink

  6. dman5000
    06-07-2016 02:30 PM - permalink
    Hello, Just did the EA5T-14D544-AD SYNC2 - V3.8 update and navigation is now missing. I see INFORMATION in the top right where it used to say NAVIGATION. Is this something I should be able to resolve ?
  7. kronos
    05-31-2016 09:26 PM - permalink
    Hello, I recently did a master reset on my sync system as advised by a Ford advisor here. Now I'm being referred to you as I'm told you may know more specifically about sync. I have a 2010 f150 Lariat. Before the reset I was told that my sync system was a Gen1-v3.1. My question is after having done the master reset, do I still have my needed updates? Now do I know if my updates are now current?

    Thank you

  8. frankc8
    05-18-2016 04:30 PM - permalink
    Hi, I have been trying for quite a while now to update my sync software with no luck. I have tried multiple attempts with different usb drives and all that comes up is no file found. I have seen this happens to many people and you have offered help. What exactly do I need to do? I have a 2012 fx4 with out navigation. On my ford account, it says my last update was November 12, 2011 for Gen1-V4.0.2, trying to update to V.4.4 thanks in advance any help would be appreciated.
  9. kdunn33
    05-11-2016 12:25 AM - permalink
    Hello, I recently purchased a used 2013 F150 Platinum and was told the software is out of date when creating a Ford account. I downloading the update onto blank USB file, but when I plug it into my truck it said "Bad Installation File" and will not update. I have tried putting the update onto the USB drive every way that I can and it still tells me "Bad Installation File." Do you know how I can fix this?

    Thank you,

    Kevin Dunn
  10. weswitt
    05-02-2016 10:09 PM - permalink
    I am also seeing a problem installing the 4.4 sync update on my 2010 F150. Same error as others: file not found. Hoping you can provide a fix or work around. Saw that you requested a PM from folks seeing the problem. My VIN: 1FTFW1EV6AKB05828

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