korn7

I’m trying to think of what records transmission wise we have, I have had to pack a lot away (due to caring for my dad in home with memory issues, and his interest in going through things of the sort). I did realize though the mechanic sent my mom a picture of the cup holder with $100 play money of my 3year olds he thought was real and the bolts from the transmission drain pan filling up one cup holder, this is when he informed us the truck had no coolant which was not the case the day the wrench light came on and I parked it. I was frustrated this was being brought up at this point because we brought it to them for the transmission repair and while coolant is nobrainer obviously vital it still wasn’t the issue needing mechanic help. Now “the dealership has no interest in working on my truck and new parts are cost prohibitive”, why could this not be stated in the long communication prior to bringing the truck in? Why are they too backed up with warranty repairs only after having us tow it to them (and cranking it). This was stated in the call from them the day before them calling to say they have no interest working on the truck, and to be so busy and bogged down why are they calling everyday with a new version of they’re not touching it, mind you today was the day stated on original communication that they would be able to start checking it out and getting to work on it. I am nervous to have it picked up from dealership simply because of their persistence to suddenly have us take it to a third party mechanic and their suggestion to just sell it for parts… it seems very suspicious and sounds sort of like they are trying to alleviate a feeling of liability!?

Laminar

Yeah, I would believe they're trying to eliminate any liability. As soon as the truck leaves their property they'll wash their hands of it.

db1

YES.
I had an extremely hard shift into 3rd gear... It would actually squak tires once in a while (not like a shift kit, but more so a very quick lock up)
I had it to dealership 2 or 3 times before I researched myself and told dealer to replace lead frame which fixed it.
It's been a while now, I don't recall all the conversation with dealer, but they were basically telling me it was normal, maybe they didn't experience it or something, but it wanted to buck me through the windshield, so I find that hard to believe. lol
I think they even replaced another part or two before I got them on target.

edit: Now I recall, another symptom of mine was at any harder than normal stop, the transmission would seek around for gear.. it caused a delay being able to go from a quick stop. I did not have random shifting or anything, just those symptoms.

Also, I had no codes to speak of.

another edit: I also remember dealership did try a reprogram, which was better for a short time.

Paul Day

i agree, i bought my 13 used 30k, and it did a nasty downshift getting on the hwy one day, told 5star about it and they said bring it in, so i did. they chgd out the lead frame thing, reprogrammed it as well. i assume they took care of 2 recalls on it right then, no ext warr no charge. least thats what it was for me. ??

mikeru

Turns out I was only fooling myself. Issue is back and happens almost every time I drive the truck. Shutting it off and restarting the engine makes it go away and I can finish my commute. But it's only going to be worse. It's at the dealership now, and they're negotiating with the warranty company about whether or not the power train extended warranty will cover it. If not I'll be replacing the lead frame myself. I hate 3rd party warranties.

Danomano

If I may ask - what was the cost of this? Was it done in 2020? Gotta factor in inflation. Thanks!

mikeru

I'm happy to report the repair is complete. Warranty company covered 100% of the $1100 repair bill, and zero deductible. I'm takin' mama out to dinner tonight.