Jan 30, 2015, 12:33 PM
Last edit by: IB Advertising
Issue: Cannot default the My Ford Sync system (without Navigation) to Bluetooth audio
Some users are having an issue with when they turn the ignition on their My Ford Sync system reverts to Line-In even though they were using Bluetooth audio when they turn their vehicle off. They would like to have the system revert back to Bluetooth audio instead of having to go through the menus to be able to get to Bluetooth audio or use the voice commands. A Ford customer service representative FordIVTteam actually joined in the conversation and gave the reason why Ford made this change (as it would previously revert to Bluetooth) and the best method to get back to the source they wanted.
Read the full discussion below.
Some users are having an issue with when they turn the ignition on their My Ford Sync system reverts to Line-In even though they were using Bluetooth audio when they turn their vehicle off. They would like to have the system revert back to Bluetooth audio instead of having to go through the menus to be able to get to Bluetooth audio or use the voice commands. A Ford customer service representative FordIVTteam actually joined in the conversation and gave the reason why Ford made this change (as it would previously revert to Bluetooth) and the best method to get back to the source they wanted.
Read the full discussion below.
Can Sync default to Bluetooth Audio?
Senior Member
Joined: Oct 2014
Posts: 254
Likes: 41
From: Orlando, FL
Is your phone running Kit Kat or Android L?
Senior Member
Joined: Jun 2015
Posts: 172
Likes: 19
From: Riverside, CA
Might be a phone thing then. I can't imagine any modern android phone not supporting the metadata over bluetooth though. iPhone is what I use and it definitely works with that. And there's plenty of guys on here with android that have it working as well. I'm not sure what specific models and versions though.
Is your phone running Kit Kat or Android L?
Is your phone running Kit Kat or Android L?
Junior Member
Joined: Aug 2010
Posts: 4
Likes: 0
THANK YOU FORD - Now I hope this isn't asking too much because you already solved 90% of the problem, but could you make a change that will allow it to revert back to the last application? The only thing i use for music is Pandora and it would be nice if I didn't have to keep finding it in the menu to select it. Otherwise, ill just accept this fix and move on with my life.
Thank you ford. No really, Thank you. This actually affects my decision on my next truck purchase. I give you a B- for effort. Yes it took you long enough and it isn't perfect but at least you did it and that I award you 3 stars for. Thank you.
Brendon
Thank you ford. No really, Thank you. This actually affects my decision on my next truck purchase. I give you a B- for effort. Yes it took you long enough and it isn't perfect but at least you did it and that I award you 3 stars for. Thank you.
Brendon
Senior Member
Joined: Oct 2014
Posts: 254
Likes: 41
From: Orlando, FL
EDIT: Just realized you're the guy from the other thread with the same truck as me, only yours is way cooler. Your truck is awesome.
Last edited by caniscream; Jun 30, 2015 at 08:11 PM.
Senior Member
Joined: Jun 2015
Posts: 172
Likes: 19
From: Riverside, CA
5 Year Member
Joined: Mar 2014
Posts: 453
Likes: 145
From: NorCal
New problem yesterday: Will connect via BT Audio, will show what is playing, and then no audio. Only a buzz. All apps. Phone works fine with/without headphones and on another BT device. Turning truck off and on wouldn't fix it. I was going to do the ol' battery disconnect this morning but now it's working again. Anyone seen this?
Senior Member
Joined: Oct 2014
Posts: 254
Likes: 41
From: Orlando, FL
New problem yesterday: Will connect via BT Audio, will show what is playing, and then no audio. Only a buzz. All apps. Phone works fine with/without headphones and on another BT device. Turning truck off and on wouldn't fix it. I was going to do the ol' battery disconnect this morning but now it's working again. Anyone seen this?
Junior Member
Joined: Jun 2015
Posts: 3
Likes: 0
From: Fort Sill, OK
I just updated Sync and it reverts back to Bluetooth without issue. Getting to go back to pandora might be your phone and nothing that sync can do. If pandora is the latest app used, it should start back up. If you're switching around to Facebook or other apps being the most recent used, that might be the problem. Opening pandora as you're walking up to your truck might be your solution.
Senior Member
Joined: Apr 2011
Posts: 4,041
Likes: 1,117
Well Holy Moly....... I just did this update, and it shows the song and reverts to Bluetooth audio. Good job!
Now handling it better from the start would certainly have made more sense, but I am shocked at the about face / fix.
Thanks and kudo's to whoever realized this needed fixing.
Now handling it better from the start would certainly have made more sense, but I am shocked at the about face / fix.
Thanks and kudo's to whoever realized this needed fixing.