They can’t misrepresent ANYTHING on A/X/Z/D plan. ALL prices and products are itemized by Ford on an Ancillary form. If something is off by a nickel it is kicked back and the dealer isn’t reimbursed.
You the customer doesn’t have to buy anything that is your defense. Ford protects the buyer and seller on plan purchases.

 

You are not talking about the same thing. The misrepresentation was in them agreeing to X-Plan price, but not indicating (at least according to OP) that there was a requirement to buy the Ford Armor package. The misrepresentation, or at least them changing their mind later, was in saying he needed to get that package.

The dealer can 10000% add that package to the final purchase price with an X-Plan deal, what the dealer cannot do is tell him the X-Plan price of the truck is $65,000 when it is actually $63,000. They also cannot charge more doc fees than the limit for the associated plan deal.

So yes, you can't misrepresent information on the form where Ford either sets the price or limits the price on something. But they can "neglect to inform" the customer that their dealership has a requirement that all buyers must get the wheel and tire package or whatever from them at time of sale, and Ford can't do anything about that. The customer just has to decide whether they think that is fair. In this case the dealer is saying they must get this Ford Armor package, which is separate from the X-Plan price, and in that sense Ford won't kick anything back. As far as Ford knows, the customer wanted it and they wouldn't fight it.

None of the above is me defending the dealer on this, simply putting a line on what Ford does or doesn't care about with plan deals. When I bought my truck with A-Plan, the dealer offered the wheel and tire package, I also could have had the dealer add a tonneau cover or under body protection, anything the dealer could offer, and it would be added to the overall deal, and that is perfectly legit. The dealer just can't misrepresent my actual A-Plan truck cost.

 

Anybody that is worried about the profits of a dealership right now is either: the dealer,an employee or crazy!

people that own these dealerships are multi millionaire s even richer in today’s market!

 

OP gave money (deposit) for an agreement to purchase a product for X amount. IF there was a signed sales order/order form/deposit receipt, and IF there was no mention of this post facto addition, then this is nearly the literal definition of bait and switch.

 

We have a local dealer that sent a blast out claiming X plan pricing for all email recipients and had a one week window for that. I think they were farming for orders with the corresponding picture IDs. I bet they will try a similar add on knowing that at least half the orders will refuse to pay for it when it arrives. This gives them a nice lot of F-150s to sell.

Strange times and am amused how the dealers are adapting to it. I think this is a hiccup and things will be back to normal this time next year.

 

What did you sign when you gave them the deposit? Does it show a breakdown of the items including the final cost of the truck? Did that have this additional cost in it? If you signed a contract, they are obligated to deliver as per that contract.

 

Update. I walked. I had another dealer that I was working with before this shady one that apparently ordered the truck I had built with them. So nice surprise is they were still willing to go through with the X-Plan deal originally discussed. The shady dealer, after a lot of back and fourth still refused to remove the mandatory package, they did come down on the price to their “cost” but one of the costs was $950 CDN for HD mudflaps (installed). Crazy. Anyways. I asked for my deposit back claiming I was misled on the original signed offer to purchase form. So we will see how that goes. I have a couple avenues to go if they refuse. But I got the truck I wanted for exactly the X-Plan price. No add mandatory add ons. Just the ones I wanted after the fact. So I’m happy enough. If I don’t get the $1k back then it’s a lesson to not ever deal with those crooks again

 

Not quite over. You will get leaned on heavily in financing to add stuff. Remember the top salesperson at the dealer is that innocent looking finance person with the picture of grandkids and home made cookies on their desk.

 

I avoided car dealerships like the plague until this October. The folks at 2 separate dealerships were up front that they really wanted to sell me a truck, but neither lied to me or tried to sneak stuff in. I am not sure what these plans are, but I got $0 down and 0% for 6 years. I can't imagine getting a better deal than that.

 

same thing I got on my truck.