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Bluetooth problem

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Old Jun 2, 2022 | 03:30 PM
  #1  
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Default Bluetooth problem

I'm having an issue where my phone is showing fully connected to SYNC and it works for phone calls; however, when I try to go to bluetooth audio and play my music, podcasts, etc. it says "No bluetooth device is available right now...". I went to the Ford website and it says the only SYNC update available is one that requires me to take it to a dealership. I'm trying my best to avoid the service fee. Also, my iPhone's software is fully up-to-date.

Anyone else having this issue?
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Old Jun 2, 2022 | 05:11 PM
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Couple of questions, one has your phone worked in the past on this truck? Two have you tried having someone else hook up and try? I have seen issues with phone permissions where sync is only allowed access to certain things on your phone causing issues Just a though
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Old Jun 2, 2022 | 07:07 PM
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Originally Posted by Brettjohnson
Couple of questions, one has your phone worked in the past on this truck? Two have you tried having someone else hook up and try? I have seen issues with phone permissions where sync is only allowed access to certain things on your phone causing issues Just a though
I haven’t had anyone else try hooking up to it - I’ll give it a shot. But yes, it’s worked for me in the past. I’ve always had issues along the way but it’s typically been a sync upgrade needed.
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Old Jun 6, 2022 | 04:33 PM
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I would forget the Sync device in your phones bluetooth settings and reattach
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Old Jun 7, 2022 | 09:25 AM
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Originally Posted by BlueJean15
I would forget the Sync device in your phones bluetooth settings and reattach
I've done this, and it still gives me the same issue. I tried another phone and it did the same thing as well.
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Old Jun 23, 2023 | 08:21 PM
  #6  
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Angry 2023 F150 Lariat - Bluetooth

Same exact problems that everyone is saying here. Brand new 2023 F150 Lariat, and experience all of the same symptoms:

- Call continues, other people can hear me but i can't hear them. If is switch to speakerphone and back to bluetooth it fixes its temporarily (but does sometimes come right back
- If i put the car into park or reverse, this triggers the alien noises sometimes immediately.
- Driving down street or on highway it randomly disconnects and you don't know when it happens so constantly asking the other party if they are there and if you can hear them.

All of the above happens to me on
- Different phones (tried 3 different iPhones)
- Happens regardless of using Carplay or not

Dealership has never heard of it and its to the point only way for me to use my phone in the car reliably is through the speakerphone on the phone.

Anyone have a fix or get ANY information from their dealership?
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Old Jun 24, 2023 | 09:18 AM
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Originally Posted by baywater
Same exact problems that everyone is saying here. Brand new 2023 F150 Lariat, and experience all of the same symptoms:

- Call continues, other people can hear me but i can't hear them. If is switch to speakerphone and back to bluetooth it fixes its temporarily (but does sometimes come right back
- If i put the car into park or reverse, this triggers the alien noises sometimes immediately.
- Driving down street or on highway it randomly disconnects and you don't know when it happens so constantly asking the other party if they are there and if you can hear them.

All of the above happens to me on
- Different phones (tried 3 different iPhones)
- Happens regardless of using Carplay or not

Dealership has never heard of it and its to the point only way for me to use my phone in the car reliably is through the speakerphone on the phone.

Anyone have a fix or get ANY information from their dealership?
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this concern. Thanks!
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Old Aug 9, 2023 | 09:44 PM
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Default Did that no response

Originally Posted by Ford Motor Co.
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this concern. Thanks!
i did this twice and no reply or any commincatioms
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Old Sep 13, 2023 | 10:39 AM
  #9  
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I don't know if this would help, but if you have a VPN on your phone it could be a problem. I have and android S20 and it won't connect with the VPN connected.
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Old Sep 13, 2023 | 01:54 PM
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Originally Posted by Torpedobob
I don't know if this would help, but if you have a VPN on your phone it could be a problem. I have and android S20 and it won't connect with the VPN connected.
I do not have a VPN and the phone is only one part of an ongoing issue. When you put the truck in reverse, the camera has a 2-3 sec delay. Highly dangerous so I don't look at it anymore. Thanks for your advice. Last update was sent from Ford update 4/28/23
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