Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by: Worksport

Whose Android Auto is broken now?

Thread Tools
 
Search this Thread
 
Old Nov 17, 2017 | 02:02 PM
  #1  
HeavyCal's Avatar
Thread Starter
Member
 
Joined: Feb 2017
Posts: 489
Likes: 84
Default Whose Android Auto is broken now?

My AA worked great up until about Wednesday after Google pushed out their security update. Ever since then my Nexus 5X won't work with AA in my truck.

What I noticed was that now, when I plug in the phone, it starts charging rapidly like normal but within about a second stops, then starts charging slowly. I expect this is why AA isn't launching because the phone needs to be charging faster than that in order to initiate. Phone still connects to the truck via BT and works with Sync.

I tried swapping USB cables and even bought a brand new one, no dice. Phone charges just fine off of AC and charges rapidly when connected to my laptop, so it doesn't seem to be a phone or cord issue.

Here's where it gets weird. I took the phone to the dealership and had a salesman help me out. We got into a brand new 2018 F150 and plugged the phone into the USB, and not only did it NOT launch AA it couldn't even charge properly. It kept charging, stopping, charging, stopping, ad infiniutm.

So since I bought the phone off the Google Play store I call their tech support to find out if my phone is pooched, and the tech tells me that they've had several calls about this issue and tells me that Ford needs to come out with an update to Android Auto. He acknowledged that he had no idea when (or possibly IF) this would get fixed.

I use AA pretty much exclusively while driving for navigation, calls, music, responding to texts, etc. so I'm not pleased about this. Anyone else run into this?
Reply
Old Nov 17, 2017 | 02:08 PM
  #2  
CommoSGT's Avatar
5 Year Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2017
Posts: 73
Likes: 14
From: On the New Madrid Fault
Default

@HeavyCal - I had my Note8 kick out an AA failed (red screen) once. I did a master reset on Sync and a cache clear on my truck and I haven't seen an issue since.
Reply
Old Nov 17, 2017 | 02:11 PM
  #3  
HeavyCal's Avatar
Thread Starter
Member
 
Joined: Feb 2017
Posts: 489
Likes: 84
Default

Originally Posted by CommoSGT
@HeavyCal - I had my Note8 kick out an AA failed (red screen) once. I did a master reset on Sync and a cache clear on my truck and I haven't seen an issue since.
Thanks I'll give that a try today, but sounds like it might be a deeper issue. The fact that I have a Nexus 5X means I get OS updates before all other manufacturers which isn't always a blessing.
Reply
Old Nov 17, 2017 | 02:48 PM
  #4  
TommyBoy2017's Avatar
5 Year Member
5 Year Member
 
Joined: Apr 2017
Posts: 159
Likes: 28
Default

Just switched to a droid this past weekend. Already I've have had to reinstall AA 3 times because of waze or AA updates. Seems like every time either get updated I can no longer use waze on AA.
Reply
Old Nov 17, 2017 | 03:02 PM
  #5  
makewhoopy's Avatar
Junior Member
 
Joined: Nov 2017
Posts: 3
Likes: 1
From: WA
Default

I had this same issue starting Thursday AM. I tried numerous things as well and did not get it fixed. I even ordered another USB C cable for my nexus 5x. Hopefully once I reinstall the app it'll work!
Reply
Old Nov 17, 2017 | 03:13 PM
  #6  
Mlarv's Avatar
Senior Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2010
Posts: 2,723
Likes: 717
From: Crossville TN
Default

Samsung S6 edge. I had a problem with it also. I went into AA on my Sync 3 V2.3 and had to re enable AS with my phone. Then it has worked with out a hitch.
Reply
Old Nov 17, 2017 | 04:38 PM
  #7  
Chieftain15's Avatar
Member
 
Joined: Jun 2017
Posts: 60
Likes: 21
From: Rancho Santa Margarita, CA
Default

I have an unlocked Note 8 so no updates for me yet. Thanks for the heads up but clearing cache and sync reset should solve the problem. It does sound like a Ford issue and not a Google issue.
Reply
Old Nov 17, 2017 | 10:35 PM
  #8  
vtn98's Avatar
Senior Member
 
Joined: Jul 2017
Posts: 190
Likes: 39
Default

Galaxy S8 just updated today. Plugged into my Sync 3 V2.2 and it started Android Auto no problem. Seemed to actually start up faster than normal.
Reply
Old Nov 18, 2017 | 12:52 PM
  #9  
TheGeek's Avatar
5 Year Member
5 Year Member
Liked
 
Joined: Dec 2016
Posts: 345
Likes: 50
From: Indianapolis
Default

I haven't had any problems either. But I also haven't updated my USB hub. For those having issues, did you upgrade your hub?
Reply
Old Nov 18, 2017 | 09:23 PM
  #10  
holger danske's Avatar
Junior Member
 
Joined: Jul 2016
Posts: 23
Likes: 4
From: SE Texas
Default

I just fixed my aa issue. It sounds similar to the op problem. I would plug in my phone and aa would flicker on the truck but would not load. I reset the truck, phone, etc and still no luck. I finally found the fix, I wiped the cache partition on my phone and it has worked perfectly since. Here are some instructions on how to do it........ https://drfone.wondershare.com/erase...partition.html good luck!
Reply




All times are GMT -4. The time now is 08:56 AM.