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Sync 3 Technical Discussion

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Old 02-21-2020, 10:59 AM
  #781  
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Question Did you ever find a fix for this?

Originally Posted by Airborne_Ape
I have a truly bizarre Sync 3 issue.

The clock stops keeping time when the ignition is running. As soon as the vehicle returns to accessory power only the time corrects itself.

Battery disconnect & reset has no effect.
APIM reset has no effect.
Loading all stock as built data has no effect.
Sync 3 updates have no effect.
Checked all grounds and fuses.

Does anyone here know if there's a spot where I can short out points on the board to clear potential RTC faults? I'm hoping maybe there is a cap I can short out somewhere to resolve this issue.

* Update. This is apparently affecting others as well across all Ford vehicles. Primary those who've done a Sync 3 retrofit and updated to the latest Sync 3.0 version (build 19205).
Was there ever a fix found for this problem? I did the retrofit upgrade from sync 2 to sync 3 and then upgraded to build 19205.
Thank you for any help.
Old 02-25-2020, 09:11 PM
  #782  
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I just want to send out a BIG thank you to Acool for another "Installation in Progress" fix.

It worked very well. This time around, expanding the ".gz" files and then renaming them back to ".gz" as Acool described earlier in the thread, decreased my reinstall time of the map update to about half of the first time.

If anyone has this problem in the future, Acool has the fix!
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Old 05-19-2020, 03:30 PM
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I got BGMAP_ERR01 when I was upgrading the map to 1 18 and now I am getting MEM_ERR03 when I try to reinstall the maps. Does anyone know how to fix this issue?

Last edited by Darinda Modi; 05-19-2020 at 03:32 PM.
Old 05-19-2020, 03:36 PM
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Originally Posted by Wadr
I just want to send out a BIG thank you to Acool for another "Installation in Progress" fix.

It worked very well. This time around, expanding the ".gz" files and then renaming them back to ".gz" as Acool described earlier in the thread, decreased my reinstall time of the map update to about half of the first time.

If anyone has this problem in the future, Acool has the fix!
Can you send me a link to Acool's fix? I got BGMAP_ERR01 when I was upgrading the map to 1 18 and now I am getting MEM_ERR03.
Old 05-19-2020, 09:46 PM
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Why do I keep getting an error message "System Off To Save Battery" mean. It happens sometimes when I insert the key into the ignition.
Old 05-31-2020, 07:31 PM
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Is it possible to make Sync 3 keep bluetooth ON while using CarPlay? BT is always on with Android Auto, but it disables with CarPlay.
Old 07-13-2020, 11:30 PM
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Can someone send me a link to Acool's fix? I keep getting the BGMAP_ERR01 error code. Thanks in advance!
Old 07-14-2020, 11:48 AM
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Is it possible to send me the link to your BGMAP_ERR01 fix? My NA119 map update got interrupted. All 3 files are located in the APIM and each have hashes but I keep getting an "Installation In Progress" message each time I start my vehicle. Thank you!!
Old 07-14-2020, 01:21 PM
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Hey new poster here, but longtime lurker. I too keep getting the BGMAP_ERR01 error code due to me letting the truck turn off during installation. Do you have to have a certain number of post before you can PM someone like on other forums? I'd like Acool's fix, but cant find anywhere to PM him when signed in.
Old 07-14-2020, 01:22 PM
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Sorry double post


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