Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by:

Sync 3 3.0 update

Thread Tools
 
Search this Thread
 
Old 07-13-2018, 11:32 PM
  #1  
Junior Member
Thread Starter
 
jsalwingo's Avatar
 
Join Date: Jul 2018
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Default Sync 3 3.0 update

I thought I would go to the ford owners website and download the file and proceed with the update via USB. When I login to the ford owner site, I go to the sync updates page. At that point I get the error below. So I am not even able to download the file. I contacted Ford and was told that they have not had this issue reported before and that they would notify corporate. Is there anyone else out there experiencing this issue?

I have tried using both a mac and a windows pc. I have asked using different web browsers with no luck.

System error

Sorry, we are unable to process your request at this time. Please try again later or contact us.
Old 07-14-2018, 01:19 AM
  #2  
Senior Member
 
artsr2002's Avatar
 
Join Date: Jul 2018
Location: My House
Posts: 5,697
Received 2,476 Likes on 1,569 Posts

Default

Same thing here using Windows 7 and IE. Chrome doesn't error out, just sits and never does anything.
Old 07-14-2018, 06:16 AM
  #3  
Member
 
Deathroe's Avatar
 
Join Date: Nov 2013
Posts: 66
Received 17 Likes on 11 Posts

Default

Same error on wifi.
Old 07-14-2018, 01:47 PM
  #4  
Junior Member
 
Pax80's Avatar
 
Join Date: Jan 2018
Posts: 5
Received 2 Likes on 2 Posts
Default

Same here both on Laptop and with truck wifi
Old 07-15-2018, 09:55 AM
  #5  
Senior Member
 
scott2683's Avatar
 
Join Date: Aug 2011
Location: Indianapolis Indiana
Posts: 237
Received 48 Likes on 23 Posts

Default

I'm getting the same error. Mac and PC. Chrome and IE. Hopefully there's a fix soon!
Old 07-15-2018, 11:49 AM
  #6  
Senior Member
 
jp2012's Avatar
 
Join Date: Jul 2012
Location: Indiana
Posts: 707
Received 243 Likes on 162 Posts

Default

It was posted in another thread a day or two ago that a file server went down in Ford's web server system a couple days earlier. IIRC it will be a few more days before it's online again.

That other thread is here:
https://www.f150forum.com/f118/sync3...2/#post5844305

Last edited by jp2012; 07-15-2018 at 11:55 AM. Reason: added link
Old 07-15-2018, 07:14 PM
  #7  
Senior Member
 
scott2683's Avatar
 
Join Date: Aug 2011
Location: Indianapolis Indiana
Posts: 237
Received 48 Likes on 23 Posts

Default

Originally Posted by jp2012
It was posted in another thread a day or two ago that a file server went down in Ford's web server system a couple days earlier. IIRC it will be a few more days before it's online again.

That other thread is here:
https://www.f150forum.com/f118/sync3...2/#post5844305
Thanks for the update! I guess I'll try to be patient!

Trending Topics

Old 07-15-2018, 07:24 PM
  #8  
Senior Member
 
jamie75's Avatar
 
Join Date: Jan 2017
Location: Charlotte NC area
Posts: 1,290
Received 320 Likes on 244 Posts
Default

Originally Posted by scott2683
Thanks for the update! I guess I'll try to be patient!
i have a copy of the nav version if you want it

Last edited by jamie75; 07-15-2018 at 08:48 PM.
Old 07-15-2018, 08:04 PM
  #9  
Senior Member
 
scott2683's Avatar
 
Join Date: Aug 2011
Location: Indianapolis Indiana
Posts: 237
Received 48 Likes on 23 Posts

Default

Originally Posted by jamie75
i have a copy if you want it
If you don't mind sending it to me, I'd love a copy!
Old 07-15-2018, 08:40 PM
  #10  
Junior Member
 
ifearghal's Avatar
 
Join Date: Jul 2018
Location: Austin, TX
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by jamie75
i have a copy if you want it
It looks like the site is back up, but i have tried twice to download and install the latest update to Sync and it errored while installing twice. Would I be able to get a copy as well?

Last edited by ifearghal; 07-15-2018 at 08:45 PM. Reason: clarifying i was installing when it showed an error.



Quick Reply: Sync 3 3.0 update



All times are GMT -4. The time now is 03:17 PM.