Sync3 software update not working - scanning takes forever
11-19-2017, 06:05 PM
#11
Senior Member
Do you guys also use that FordPass/Ford Connect thing connected to your Sync3? Any thoughts on it? I just downloaded the app. I haven't logged into it or linked anything yet. The ford owner website doesn't say anything about the service (ford pass/ford connect) costing money. It doesn't have a lot of good reviews on the google play store.
If you don't have Sync Connect, it is basically useless.
11-19-2017, 07:18 PM
#12
Senior Member
With 2016 Ford Connect does not work as far as I know. The Ford Pass app is pretty sad. I use it to get a health report on the truck only. That is about it. If you have an Android phone Android Auto is a great add on. If you have an iPhone you most likely need a new USB hub to get Car Play to work. I have used both and like both of them for different reasons.
I just tried using the Ford Pass with my Sync 3 v2.0 before I start the USB upgrade. I'm not a fan either. The only cool part I saw on it for my 2016 was the actual fuel level in the truck, that was about it. I wasn't able to remote start the truck or remotely lock/unlock the truck from the app as shown in a lot of the Ford Pass videos. So, not worth having all that data, tracking and private information constantly getting transferred around in the back ground for a fuel level on the phone.
11-19-2017, 07:28 PM
#13
Senior Member
The Wifi Hotspot didn't work for me. The Sync just kept scanning for updates even with the hotspot (my phone) right on the center console! It never locked onto anything...just kept scanning and scanning.
I'm ready to update using USB ...I hope it fixes my Wifi problems too.
11-19-2017, 07:51 PM
#14
Senior Member
V2.0 never did update WiFi. When I used a USB drive to bring it to V2.2 before V2.3 came out. From V2.2 I could have used WiFi but I didn't have a good signal.
Google maps and Waze work great in it. I have the Nav not sure about the non nav.
Google maps and Waze work great in it. I have the Nav not sure about the non nav.
11-19-2017, 10:15 PM
#15
Senior Member
I tried the USB update. It didn't work for me. I think I may have fried the USB ports in the process. I posted a couple pictures and my grief on the main Sync 3 thread hoping someone could help steer me in the right direction.
https://www.f150forum.com/f118/curre...mation-360660/
So much for following instructions. I did exactly as the owner.ford website said to do.
https://www.f150forum.com/f118/curre...mation-360660/
So much for following instructions. I did exactly as the owner.ford website said to do.
Last edited by CeeDee; 11-19-2017 at 10:36 PM.
11-20-2017, 11:07 AM
#18
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If you are connected to WiFi with a good signal it should find an update for you. If not it will keep searching for one. The best way and fastest way is to go to owner.ford.com register and put your Vin in. It has a selection along the top for Sync. Select it and select update Software. Have a 32G USB drive handy. Download it to your laptop. Follow instructions about putting it on USB drive. Put it in the USB port start the truck and sit back for 30or so minutes. Or take a 30 minute drive and let it do its' thing. When it is done put it back on WiFi and try again.
It worked for me Version 2.3 is out now.
It worked for me Version 2.3 is out now.
11-20-2017, 11:12 AM
#19
I upgraded mine to 2.3 last week. The vehicle should be running, but I've done them in the past with it just in the on position. Do that at your own risk. for the 2.3 update, the USB drive has to be formatted with the exFAT file system. It says it needs to be a 32G UBS drive, but I did mine with a 16G drive. My theory there is they are just hoping the 32G drives are USB3 compliant. My 16G drive was USB3 and it worked fine. It took about 35 min to complete
11-20-2017, 11:13 AM
#20
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Do you guys also use that FordPass/Ford Connect thing connected to your Sync3? Any thoughts on it? I just downloaded the app. I haven't logged into it or linked anything yet. The ford owner website doesn't say anything about the service (ford pass/ford connect) costing money. It doesn't have a lot of good reviews on the google play store.