Software updates?
Senior Member
Joined: Jan 2010
Posts: 1,728
Likes: 382
From: Arizona
There are 7 files in the "syncmyride". My drive was about an hour and 10 minutes. Twice I did this.
Thread Starter
Senior Member
Joined: Nov 2015
Posts: 211
Likes: 40
From: Pensacola, FL
- I downloaded the .zip file to my computer.
- Unzipped the contents to the top level directory of a thumb drive.
- Plugged the thumb drive into a socket in my truck, with the truck off.
- Started up the truck and waited about couple mins, doing nothing.
- The top of the display then showed that an update was occurring.
- I then left the truck running for about 30 mins.
- When I returned there was a message on screen saying that the update was complete.
- I then shut down the truck for 5 mins.
- When I started it back up again. The updates took. Most obvious change: Heated Steering wheel button is now on the home screen(!).
- I then had to go back on my laptop, with the thumb drive and tell the Ford website that the update was successful.
This involved uploading a file, that was generated by my truck during the update procedure.
Man, that does not pass the “little old lady test”. That is entirely too complicated and labor intensive for your average Joe. I’m assuming the dealership will do this during a service. My wife’s BMW gets updated every time its in. The first thing the service guy does is check for updates.
5 Year Member
Joined: Jul 2018
Posts: 168
Likes: 39
From: Chicagoland
- When I started it back up again. The updates took. Most obvious change: Heated Steering wheel button is now on the home screen(!).
- I then had to go back on my laptop, with the thumb drive and tell the Ford website that the update was successful.
This involved uploading a file, that was generated by my truck during the update procedure.
Junior Member
Joined: Nov 2017
Posts: 17
Likes: 3
From: Maryland
Man, that does not pass the “little old lady test”. That is entirely too complicated and labor intensive for your average Joe. I’m assuming the dealership will do this during a service. My wife’s BMW gets updated every time its in. The first thing the service guy does is check for updates.
Senior Member
Joined: Jul 2018
Posts: 619
Likes: 107
From: St Marys, ON
I gave up and did the USB stick method as well. Pretty sure my stick was ExFAT, the system should be able to read FAT32 as well.
It can be very picky on the USB drive though, no matter the file system. One may not work and the next will work fine.
It can be very picky on the USB drive though, no matter the file system. One may not work and the next will work fine.
Junior Member
Joined: Aug 2018
Posts: 29
Likes: 8
My 2018 Lariat (purchased in June), had Version 3.0, Build 17276, which came out in Nov 2017. Obviously a factory install. I recently updated to Build 18093, but get an error message at the point when it tries to write back the XML verification file to the USB drive.
It successfully updated to 18093, but without the XML file I'm unable to send it to the owner site for verification. Anyone else experience this? Thought about resetting Sync and upgrading from there, but that's too much work just to clear the owner site "upgrade available" notification - assuming the XML would successfully write with the reset.
Also noticed a few glitches once I upgraded. I'll watch a bit closer and see if I can get pics as they come up.
It successfully updated to 18093, but without the XML file I'm unable to send it to the owner site for verification. Anyone else experience this? Thought about resetting Sync and upgrading from there, but that's too much work just to clear the owner site "upgrade available" notification - assuming the XML would successfully write with the reset.
Also noticed a few glitches once I upgraded. I'll watch a bit closer and see if I can get pics as they come up.
Senior Member
Joined: Feb 2016
Posts: 206
Likes: 20
From: Denham Springs, LA
My 2018 Lariat (purchased in June), had Version 3.0, Build 17276, which came out in Nov 2017. Obviously a factory install. I recently updated to Build 18093, but get an error message at the point when it tries to write back the XML verification file to the USB drive.
It successfully updated to 18093, but without the XML file I'm unable to send it to the owner site for verification. Anyone else experience this? Thought about resetting Sync and upgrading from there, but that's too much work just to clear the owner site "upgrade available" notification - assuming the XML would successfully write with the reset.
Also noticed a few glitches once I upgraded. I'll watch a bit closer and see if I can get pics as they come up.
It successfully updated to 18093, but without the XML file I'm unable to send it to the owner site for verification. Anyone else experience this? Thought about resetting Sync and upgrading from there, but that's too much work just to clear the owner site "upgrade available" notification - assuming the XML would successfully write with the reset.
Also noticed a few glitches once I upgraded. I'll watch a bit closer and see if I can get pics as they come up.
Junior Member
Joined: Aug 2018
Posts: 29
Likes: 8
If anyone has one of the XML files, I'd be really interested in seeing it. I suspect it's a very small data file that might be able to be hand-built to submit to the site.
OpsDad, here's the link to the page to confirm your update (upload XML file): https://owner.ford.com/tools/account...=install-files
OpsDad, here's the link to the page to confirm your update (upload XML file): https://owner.ford.com/tools/account...=install-files
Senior Member
Joined: Feb 2016
Posts: 206
Likes: 20
From: Denham Springs, LA
If anyone has one of the XML files, I'd be really interested in seeing it. I suspect it's a very small data file that might be able to be hand-built to submit to the site.
OpsDad, here's the link to the page to confirm your update (upload XML file): https://owner.ford.com/tools/account...=install-files
OpsDad, here's the link to the page to confirm your update (upload XML file): https://owner.ford.com/tools/account...=install-files
The newest files were only about a day old - I suggest anyone having problem download again and do the whole shebang again - I suspect they fixed a bug in the whole .xml file reporting mechanism.